IT Service Transition Manager

2 weeks ago


StokeonTrent, Stoke-on-Trent, United Kingdom OCC Computer Personnel Full time
IT Service Transition Manager

Join OCC Computer Personnel in this exciting opportunity to lead the transition of IT services from delivery to operational support. As an IT Service Transition Manager, you will play a crucial role in ensuring the seamless introduction of new services while maintaining continuity for existing ones.

Key Responsibilities:
  • Define and execute transition activities that align with the operational readiness process
  • Develop and maintain detailed transition plans for each project delivery
  • Identify risks and facilitate effective communication between teams
  • Monitor and report on service transition activities and progress
Requirements:
  • Previous experience managing IT service transition projects
  • ITIL frameworks and service transition knowledge
  • Experience with ITSM tools such as ServiceNow, Remedy, Jira
  • UK Security Check (SC) clearance

OCC Computer Personnel is an excellent MSP working mainly on defence and government projects. We require strong communicational skills and a collaborative approach to ensure the success of our clients.



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