Senior Technical Liaison

22 hours ago


London, Greater London, United Kingdom CV Library Full time

CV Library - A World-Class Opportunity

An excellent opportunity has arisen for a skilled Technical Account Manager to join our team at CV Library, a leading Food manufacturer.

Key Highlights

  • Competitive Salary: £55,000 per annum.
  • A fully office-based role with a regular face-to-face customer contact schedule.
  • Work Monday to Friday, with 1 in 4 weekends worked on a half-day basis.

Job Description

The successful candidate will provide front-line response to technical queries, customer complaints, product rejections, and crisis situations through direct customer liaison and effective communication that protects and maintains our brand reputation for delivering safe, legal products meeting quality, ethical, and integrity standards.

Main Responsibilities

  • Support the business's due diligence and supplier management process to satisfy risk and compliance requirements.
  • Maintain and update technical documentation, such as specifications, contact reports, audit/visit reports, and projects.

Requirements

To be considered for this role, the ideal candidate will have:

  • A background similar to a Technical Account Manager, preferably from within the food industry.
  • 3-5 years of direct head office retail customer experience in a technical/commercial or procurement function, ideally in a short shelf-life food supplier, with direct interface and engagement with UK operations.
  • Project management capability with adherence to deadlines.
  • Frequent face-to-face customer contact within the head office.
  • Advanced abilities using Microsoft packages and electronic data management systems.

About Us

CV Library is a specialist recruiter within the Food, Drink, and FMCG sector. If you are interested in exploring this opportunity further, please apply today.



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