Patient Care Coordinator

2 weeks ago

Norwich, Norfolk, United Kingdom Primary Care Careers Full time
{"Job Title": "Patient Care Advisor", "Job Summary": "Are you looking for a rewarding role that goes beyond the typical receptionist duties? As a Patient Care Advisor, you will be an essential part of our front-line service, ensuring smooth and efficient practice operations. You will be a crucial link between patients and the care they need, guiding them to the right services and managing appointment bookings with precision.", "Main Duties": "
  • Be the friendly face of our practice, guiding patients to the right services.
  • Manage appointment bookings and provide appointment cards when necessary, ensuring patients get timely access to care.
  • Accept, issue, and distribute prescriptions, letters, forms, specimen bottles, and more with precision.
  • Address patient inquiries, resolve problems, and manage complaints with empathy and efficiency.
  • Inform patients about our practice procedures and help them navigate our services smoothly.
  • Assist new patients in the registration process, ensuring all details are accurately recorded.
  • Provide excellent phone support, answering calls promptly and directing them as needed.
", "About Us": "We are a large, semi-rural, dispensing, research and GP training Practice operating over three surgery sites. We have a fast-growing list size of 22,000 patients and we are part of the 5-practice Ketts Oak Primary Care Network.", "Why Join Us": "
  • Work with a fantastic group of professionals who are passionate about patient care.
  • Gain valuable skills and experience in a healthcare setting.
  • Make a real difference in the lives of patients by ensuring they receive the care they need.
  • NHS pension.
  • Free onsite parking.
  • Employee Assistance Scheme.
  • NHS discounts.
", "Job Responsibilities": "If you would like to find out more information about this role, please see the attached job specification.", "Person Specification": "
  • Clear, polite telephone manner and can communicate effectively with patients and team members.
  • You always respect patient privacy and handle sensitive information with care.
  • Experience working with the general public and can be empathetic in distressing situations.
  • Confidence working as part of a team and can think on your feet to solve problems.
  • You\u2019re proficient with IT and can manage administrative tasks efficiently.
  • Some flexibility is required as you may need to work additional or alternative hours to cover for colleagues.
", "Desirable": "
  • Previous experience as a medical or healthcare receptionist is desirable.
", "Language": "en-US"}

  • Patient Care Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Primary Care Careers Full time

    About Primary Care CareersWe are a dynamic and patient-focused organization dedicated to delivering exceptional healthcare services. Our team is passionate about making a positive impact on the lives of our patients and communities.Job SummaryWe are seeking a highly organized and compassionate Patient Care Coordinator to join our front-line team. As a key...

  • Patient Care Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Primary Care Careers Full time

    About Primary Care CareersWe are a dynamic and patient-focused organization dedicated to delivering exceptional healthcare services. Our team is passionate about making a positive impact on the lives of our patients and communities.Job SummaryWe are seeking a highly organized and compassionate Patient Care Coordinator to join our front-line team. As a key...

  • Patient Care Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Willing Care Full time

    Job DescriptionJob Title: Nurse Care SpecialistJob Type: Full-timeLocation: Willing CareJob Description:We are seeking a dedicated Nurse Care Specialist to join our team at Willing Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our elderly residents.Key Responsibilities:Provide...

  • Patient Care Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Willing Care Full time

    Job DescriptionJob Title: Nurse Care SpecialistJob Type: Full-timeLocation: Willing CareJob Description:We are seeking a dedicated Nurse Care Specialist to join our team at Willing Care. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support to our elderly residents.Key Responsibilities:Provide...

  • Patient Care Coordinator

    6 days ago

    Norwich, Norfolk, United Kingdom Primary Care Careers Full time

    About the RoleWe are seeking a skilled and compassionate Patient Care Advisor to join our dynamic team at Primary Care Careers. As a key member of our front-line service, you will play a crucial role in ensuring smooth and efficient practice operations.Main ResponsibilitiesProvide exceptional patient care and support, ensuring a positive experience for all...

  • Patient Care Coordinator

    6 days ago

    Norwich, Norfolk, United Kingdom Primary Care Careers Full time

    About the RoleWe are seeking a skilled and compassionate Patient Care Advisor to join our dynamic team at Primary Care Careers. As a key member of our front-line service, you will play a crucial role in ensuring smooth and efficient practice operations.Main ResponsibilitiesProvide exceptional patient care and support, ensuring a positive experience for all...

  • Care Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Norfolk Full time

    Job Summary:Norfolk County Council is seeking a skilled Integrated Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in coordinating patient care and ensuring seamless transitions between healthcare services.Key Responsibilities:Develop and maintain strong relationships with patients, families, and...

  • Care Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Norfolk Full time

    Job Summary:Norfolk County Council is seeking a skilled and dedicated Integrated Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in coordinating patient care and ensuring seamless transitions between healthcare services.Key Responsibilities:Develop and maintain strong relationships with patients,...

  • Care Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Norfolk Full time

    Job Summary:Norfolk County Council is seeking a skilled and dedicated Integrated Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in coordinating patient care and ensuring seamless transitions between healthcare services.Key Responsibilities:Develop and maintain strong relationships with patients,...

  • Care Coordinator

    3 weeks ago

    Norwich, Norfolk, United Kingdom Norfolk Full time

    Job Summary:Norfolk County Council is seeking a skilled Integrated Care Coordinator to join our team. As a key member of our healthcare team, you will play a vital role in coordinating patient care and ensuring seamless transitions between healthcare services.Key Responsibilities:Develop and maintain strong relationships with patients, families, and...

  • Patient Care Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Patient Care Coordinator. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide general assistance to the Practice team...

  • Patient Care Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Patient Care Coordinator. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide general assistance to the Practice team...

  • Patient Care Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Patient Care Coordinator at Woodcock Road Surgery.As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide general...

  • Patient Care Coordinator

    2 weeks ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Patient Care Coordinator at Woodcock Road Surgery.As a key member of our administration team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Key ResponsibilitiesProvide general...

  • Patient Care Coordinator

    1 week ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Patient Care Coordinator. As a key member of our Practice team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesProvide general assistance to the Practice team and project a...

  • Patient Care Coordinator

    1 week ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Patient Care Coordinator. As a key member of our Practice team, you will be responsible for providing exceptional patient care and administrative support to our healthcare professionals.Main ResponsibilitiesProvide general assistance to the Practice team and project a...

  • Patient Care Coordinator

    2 days ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Patient Care Coordinator. As a key member of our Practice team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Main ResponsibilitiesProvide general assistance to the Practice team and project a positive...

  • Patient Care Coordinator

    2 days ago

    Norwich, Norfolk, United Kingdom Woodcock Road Surgery Full time

    Job SummaryWe are seeking a highly skilled and organized individual to join our team as a Patient Care Coordinator. As a key member of our Practice team, you will be responsible for providing exceptional patient care and administrative support to our clinical staff.Main ResponsibilitiesProvide general assistance to the Practice team and project a positive...

  • Care Coordinator

    1 week ago

    Norwich, Norfolk, United Kingdom Primary Care Careers Full time

    About the RoleMagdalen Medical Practice is seeking a skilled Care Coordinator to join their team on a full or part-time basis. The successful candidate will provide extra time, capacity, and expertise to support the practice team in delivering high-quality care to patients.Main ResponsibilitiesThe Care Coordinator will be responsible for:Providing...

  • Care Coordinator

    1 week ago

    Norwich, Norfolk, United Kingdom Primary Care Careers Full time

    About the RoleMagdalen Medical Practice is seeking a skilled Care Coordinator to join their team on a full or part-time basis. The successful candidate will provide extra time, capacity, and expertise to support the practice team in delivering high-quality care to patients.Main ResponsibilitiesThe Care Coordinator will be responsible for:Providing...