Store Supervisor
4 weeks ago
The Role
- Support the daily workload and delegate tasks to the team.
- Supervise work, check completion, and ensure it meets the expectations set by the line manager.
- Use business communication tools to complete tasks and ensure the team understands key functions.
- Understand all processes and procedures and set an example for others.
- Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles.
- Support maintaining the store environment and housekeeping standards.
- Understand company policy and rules regarding security measures and demonstrate compliance and controls.
- Maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements.
- Understand product features and benefits and keep knowledge up to date with new products.
- Deliver to merchandising guidelines to ensure effective product placement and meet brand partner expectations.
- Understand KPI targets and expectations to achieve results.
- Demonstrate commercial awareness and adopt the right product, place, and time compliance.
- Engage with and feedback issues to contribute to the wider business.
- Support senior management to coach the team.
- Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store.
The Requirements
- Experience of leading a team within a retail environment.
- Knowledge of and passion for luxury brands.
- Ability to drive sales through excellent service.
- Understanding of visual presentation and its impact on sales floors commercially.
- Ability to motivate a team with effective communication.
Please note this is a full-time permanent contract with 45 hours per week, 5 days over 7. The position will include a variety of shifts, including daytime, evening, and weekend work.
The Rewards
- Basic salary £28,256.
- Weekly/Monthly & Quarterly Commercial Bonuses.
- Stocktake Bonuses.
- Commission-led bonuses across a wide range of products.
- Monthly Group Rewards and Recognition.
- Long Service awards.
- Discounted Gym membership.
- 50% In-store Uniform Discount.
- Cycle to work scheme.
- Group-wide 20% Discount across all Frasers Group brands.
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