Store Supervisor

4 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Flannels Full time

The Role

  • Support the daily workload and delegate tasks to the team.
  • Supervise work, check completion, and ensure it meets the expectations set by the line manager.
  • Use business communication tools to complete tasks and ensure the team understands key functions.
  • Understand all processes and procedures and set an example for others.
  • Demonstrate good practice with seasonal guidelines, campaigns, and merchandising principles.
  • Support maintaining the store environment and housekeeping standards.
  • Understand company policy and rules regarding security measures and demonstrate compliance and controls.
  • Maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements.
  • Understand product features and benefits and keep knowledge up to date with new products.
  • Deliver to merchandising guidelines to ensure effective product placement and meet brand partner expectations.
  • Understand KPI targets and expectations to achieve results.
  • Demonstrate commercial awareness and adopt the right product, place, and time compliance.
  • Engage with and feedback issues to contribute to the wider business.
  • Support senior management to coach the team.
  • Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within the store.

The Requirements

  • Experience of leading a team within a retail environment.
  • Knowledge of and passion for luxury brands.
  • Ability to drive sales through excellent service.
  • Understanding of visual presentation and its impact on sales floors commercially.
  • Ability to motivate a team with effective communication.

Please note this is a full-time permanent contract with 45 hours per week, 5 days over 7. The position will include a variety of shifts, including daytime, evening, and weekend work.

The Rewards

  • Basic salary £28,256.
  • Weekly/Monthly & Quarterly Commercial Bonuses.
  • Stocktake Bonuses.
  • Commission-led bonuses across a wide range of products.
  • Monthly Group Rewards and Recognition.
  • Long Service awards.
  • Discounted Gym membership.
  • 50% In-store Uniform Discount.
  • Cycle to work scheme.
  • Group-wide 20% Discount across all Frasers Group brands.

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