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Senior Contract Manager

2 months ago

Glasgow, United Kingdom CBW Staffing Solutions Full time

Job Title: Contract Manager - Commercial Maintenance

Job Type: Full-time

Company: CBW Staffing Solutions

Location: Glasgow

Job Description:

We are seeking an experienced Contract Manager to join our team at CBW Staffing Solutions. As a Contract Manager, you will be responsible for managing two high-end commercial contracts based in Glasgow.

Key Responsibilities:

  • Manage and oversee a team of engineers on each contract.
  • Ensure client satisfaction levels are at a constantly high level, leading to development of the contracts.
  • Ensure contractual levels are obtained and superseded and an in-depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
  • Ensure contractually agreed KPIs / SLAs are met.
  • Attend strategic contractual/operational meetings with the clients on a weekly basis, or as required.
  • Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
  • Provide leadership and management to the site team as necessary.

Requirements:

  • Recognised apprenticeship and fully electrically or qualified to recognised level ie C&G, HNC/HND.
  • Proven experience and involvement in managing mobile businesses.
  • Experience of managing soft services.
  • A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.
  • Must be a team player committed to working in a quality and professional environment.
  • Strong people management skills.
  • Excellent written and verbal communication skills.

What We Offer:

We offer a competitive salary and a comprehensive benefits package.