Community Liaison Coordinator
6 days ago
We are seeking a Resident Liaison Officer to join our team on a permanent basis. The successful candidate will work closely with residents and provide full support on any possible issues.
The ideal candidate should have experience working in the Social Housing sector dealing with customer care, be able to work on their own initiative with managerial guidance, and have a good understanding of construction processes and systems.
Salary: £22,500 - £28,000 per annum, plus mileage / fuel card / package
Location: Berkshire, Thames Valley Region
The company is a well-established Main Contractor in the Social Housing sector, specializing in the delivery of major works, planned, responsive, and cyclical maintenance works.
- Support the Site Manager with quality control, environmental, and H&S requirements in line with company procedures
- Produce and deliver literature to residents informing them of start dates / details of works etc.
- Record and report any complaints made, ensuring that all complaints are dealt with professionally and are resolved in a timely manner
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