Coffee Experience Manager
2 days ago
Join us at Costa Coffee as a skilled Barista and become part of a dynamic team that shares your passion for delivering exceptional customer experiences.
About UsWe're committed to crafting the perfect cup of coffee every time, using only the finest ingredients and expertly trained baristas. Our goal is to create an unforgettable experience for every customer, every time.
BenefitsWe offer a comprehensive benefits package that includes:
- A competitive salary of £12.00-13.00 per hour, depending on location
- Access to the Coca-Cola share scheme with matched contributions
- 50% discount on food and drinks in Costa-owned stores
- A smart pension with 10% matching contributions
- The Costa Financial Support Fund for unexpected financial pressures
We believe in creating a workplace that values diversity, equity, and inclusion, and supports the growth and development of our team members.
Job DescriptionAs a Barista, your key responsibilities will include:
- Delivering exceptional customer service and ensuring every customer leaves feeling valued and satisfied
- Mastery of our menu, including seasonal drinks and food, to provide expert recommendations and advice
- Pouring passion into perfect drinks and exceptional customer service, every time
- Maintaining a clean, welcoming store environment that reflects the high standards of Costa Coffee
- Collaborating with colleagues to achieve store excellence and drive business results
We're looking for individuals who are:
- Able to multitask with a positive attitude and a focus on delivering high-quality results
- Dedicated to delivering exceptional customer service and exceeding customer expectations
- Excellent communicators and team players who thrive in a fast-paced environment
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