Client and Care Scheduler

3 weeks ago


Newtownards, United Kingdom Home Instead Full time

Scheduler/ Care Co-ordinator Job Description

\

We are seeking an experienced Scheduler/ Care Co-ordinator to join our Down & Lisburn office based in Saintfield. As a key member of our team, you will play a pivotal role in planning and building schedules to ensure our clients receive the highest quality care from suitable Care Professionals.

\

This exceptional service provides companionship, home help, and personal care with a minimum of one-hour home visits. You could be joining an award-winning office that focuses on high-quality, person-centred care, providing fantastic relationships between clients and Care Professionals.

\

Responsibilities include:

\
  • \
  • Planning, coordinating, and scheduling of the service for clients\
  • Organising all rotas and ensuring Care Professionals have their schedules in advance\
  • Ensuring client/Care Professional matches\
  • Supporting services reviews and completing client support plans\
  • Conducting staff supervisions and client quality assessments\
  • Conducting client and Care Professional introductions\
  • Building and maintaining positive relationships with potential and existing clients, their families, and other professionals involved in their care\
  • Dealing with enquiries\
  • Participating in the on-call rota (one weekend in 6/8)\

About You

\

You may be from outside the care industry but with excellent transferrable skills, and we would like to hear from you. You must be passionate about delivering high-quality service to our clients and Care Professionals.

\

What qualifications and experience do we need?

\
  • \
  • Excellent 'people' skills\
  • Strong communication skills, both verbally and in writing\
  • Experience of using People Planner software is an advantage, but not essential\
  • A strong problem-solving brain with organisational skills\
  • Ability to work at a fast pace in a changing environment\
  • Previous experience in the care sector or a related industry would be helpful\

The Salary

\

The salary for this role is £24k to £26k depending on experience. This role is subject to an Access NI enhanced disclosure. Apply today to learn more.


  • Care Coordinator

    4 weeks ago


    Newtownards, United Kingdom Home Instead Full time

    Job Title: Care Coordinator - Service SchedulerWe are seeking an enthusiastic and organized individual to join our team as a Care Coordinator - Service Scheduler.About the Role:The successful candidate will play a pivotal role in planning and building our schedules to ensure that our clients receive the highest quality care from Care Professionals who are a...


  • Newtownards, United Kingdom Home Instead Full time

    Care Co-ordinator Job Summary\We are looking for an experienced and compassionate Scheduling/ Care Co-ordinator to join our team in Down & Lisburn. As a key member of our team, you will be responsible for planning and coordinating schedules to ensure our clients receive the highest quality care from suitable Care Professionals.\This exceptional service...

  • Care Coordinator

    4 weeks ago


    Newtownards, United Kingdom Home Instead Full time

    Job Title: Care Coordinator - Scheduling ExpertWe are seeking a highly skilled and organised individual to join our team as a Care Coordinator - Scheduling Expert in our Saintfield office.

  • Care Assistant

    6 months ago


    Newtownards, United Kingdom Optimum Care Full time

    **Are you looking for a rewarding role in care where your work is valued?** Join our Community Care team. Clients are at the heart of everything we do. We take pride in you as a Carer as you are the backbone of our community services. We invest heavily in providing you with quality training and continuing support. With the number of people in Northern...

  • Support Worker

    2 weeks ago


    Newtownards, United Kingdom Home Instead Senior Care Full time

    About the RoleThis role offers the opportunity to make a real difference in the lives of older adults, providing companionship, support, and care in the comfort of their own homes.Key Features:Minimum 1-hour calls to ensure quality time with clientsFlexible scheduling to accommodate various lifestylesCompetitive hourly rate of £00 per hour, with enhanced...


  • Newtownards, United Kingdom Home Instead Full time

    Improve Lives with Home Instead as a Scheduler/Care Co-ordinatorWe are seeking an enthusiastic Scheduler/Care Co-ordinator for our Down and Lisburn office, who wants to be part of something special.About the Role:You will play a pivotal role in planning and building our schedules to ensure that our clients receive the highest quality care from Care...


  • Newtownards, United Kingdom Home Instead Senior Care Full time

    Job DescriptionWe are seeking a qualified Care Professional to join our team at Home Instead Senior Care. As a Care Professional, you will be responsible for providing high-quality care and support to our clients in the comfort of their own homes.Key Responsibilities:Providing companionship and social interaction to our clientsAssisting with everyday tasks...

  • Care Assistant

    6 months ago


    Newtownards, United Kingdom Quality Care Services Full time

    **Reference**: REF686B **Location**: Newtownards **Salary**: £10.90 per hour + Enhanced pay for bank holidays + 25p Mileage **Quality Care Services Limited**: **Newtownards**: **Company Description**:** Care Assistant** **Location**:Newtownards - BT23 and surrounding areas **Pay Rate**:£10.90 per hour (enhanced pay for bank holidays) plus 25p...

  • Care Assistant

    6 months ago


    Newtownards, United Kingdom Quality Care Services Full time

    **Reference**: REF686B **Location**: Newtownards **Salary**: £10.90 per hour + Enhanced pay for bank holidays + 25p Mileage **Quality Care Services Limited**: **Newtownards**: **Company Description**:** Care Assistant** **Location**:Newtownards - BT23 and surrounding areas **Pay Rate**:£10.90 per hour (enhanced pay for bank holidays) plus 25p...

  • Care Assistant

    6 months ago


    Newtownards, United Kingdom Quality Care Services Full time

    **Reference**: REF686B **Location**: Newtownards **Salary**: £10.90 per hour + Enhanced pay for bank holidays + 25p Mileage **Quality Care Services Limited**: **Newtownards**: **Company Description**:** Care Assistant** **Location**:Newtownards **Pay Rate**:£10.90 per hour (enhanced pay for bank holidays) plus 25p Mileage **Shifts available**:Range...

  • Care Assistant

    6 months ago


    Newtownards, United Kingdom Quality Care Services Full time

    **Reference**: REF686B **Location**: Newtownards **Salary**: £10.90 per hour + Enhanced pay for bank holidays + 25p Mileage **Quality Care Services Limited**: **Newtownards**: **Company Description**:** Care Assistant** **Location**:Newtownards - BT23 and surrounding areas **Pay Rate**:£10.90 per hour (enhanced pay for bank holidays) plus 25p...

  • Care Assistant

    6 months ago


    Newtownards, United Kingdom Quality Care Services Full time

    **Reference**: REF686B **Location**: Newtownards **Salary**: £10.90 per hour + Enhanced pay for bank holidays + 25p Mileage **Quality Care Services Limited**: **Newtownards**: **Company Description**:** Location**:Newtownards - BT23 and surrounding areas **Pay Rate**:£10.90 per hour (enhanced pay for bank holidays) plus 25p mileage **Shifts...

  • Senior Care Attendant

    6 months ago


    Newtownards, United Kingdom Crossroads Care NI Full time

    Crossroads Care NI is a voluntary organisation whose sole purpose is to provide as much respite care as possible to carers of whatever age and disability. Crossroads have been providing a service to Carers in Northern Ireland since 1979. We provide services through our domiciliary, Young Carers and In Your Prime projects. Our mission is to provide quality,...


  • Newtownards, United Kingdom Home Instead Full time

    About the Role\We are seeking a highly skilled Scheduling/ Care Co-ordinator to join our Down & Lisburn office based in Saintfield. As a key member of our team, you will play a pivotal role in planning and building schedules to ensure our clients receive the highest quality care from suitable Care Professionals.\This exceptional service provides...

  • Senior Care Attendant

    3 weeks ago


    Newtownards, United Kingdom Crossroads Care NI Full time

    Job DescriptionOVERALL PURPOSE OF THE JOBCrossroads senior care attendant will be an exceptional care attendant with additional responsibilities within their local area. This role will support Crossroads in providing quality care in the community over a 24/7 rota.The role will support both care attendants and scheme mangers in the everyday running of the...

  • Care Assistant

    6 months ago


    Newtownards, United Kingdom Quality Care Services Limited Full time

    **Company Description**:** Location**:Newtownards - BT23 and surrounding areas **Pay Rate**:£12 per hour plus 25p mileage **Shifts available**:Range of shifts available - We're sorry, but we do not currently offer sponsorship_ **What we offer** We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and...

  • Care Assistant

    5 months ago


    Newtownards, United Kingdom Quality Care Services Limited Full time

    Company DescriptionLocation: Newtownards - BT23 and surrounding areasPay Rate: £12 per hour plus 25p mileage Shifts available: Range of shifts availableWhat we offerWe’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Care Assistant at HSG part of City & County every day will...

  • Support Assistant

    2 weeks ago


    Newtownards, United Kingdom Crossroads Care NI Full time

    About UsCrossroads Care NI is a voluntary organisation that has been providing care services to carers in Northern Ireland since 1979. Our team is committed to delivering person-centred care that empowers individuals to live independently at home.We are seeking a highly skilled Support Assistant - Care in the Community to join our team. As a key member of...

  • Care Assistant

    5 months ago


    Newtownards, United Kingdom Quality Care Services Limited Full time

    Company Description Location:  Newtownards - BT23 and surrounding areas Pay Rate:  £12 per hour plus 25p mileage  Shifts available:  Range of shifts available What we offer We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Care Assistant at HSG part of City...

  • Care Assistant

    3 weeks ago


    Newtownards, United Kingdom Quality Care Services Limited Full time

    About the RoleAs a Care Assistant, you will be responsible for delivering high-quality care to our clients, including assisting with personal care, medication management, and domestic tasks. You will work closely with our clients to understand their needs and preferences, and provide support that is tailored to their individual requirements.