Client and Care Scheduler
3 weeks ago
Scheduler/ Care Co-ordinator Job Description
\We are seeking an experienced Scheduler/ Care Co-ordinator to join our Down & Lisburn office based in Saintfield. As a key member of our team, you will play a pivotal role in planning and building schedules to ensure our clients receive the highest quality care from suitable Care Professionals.
\This exceptional service provides companionship, home help, and personal care with a minimum of one-hour home visits. You could be joining an award-winning office that focuses on high-quality, person-centred care, providing fantastic relationships between clients and Care Professionals.
\Responsibilities include:
\- \
- Planning, coordinating, and scheduling of the service for clients\
- Organising all rotas and ensuring Care Professionals have their schedules in advance\
- Ensuring client/Care Professional matches\
- Supporting services reviews and completing client support plans\
- Conducting staff supervisions and client quality assessments\
- Conducting client and Care Professional introductions\
- Building and maintaining positive relationships with potential and existing clients, their families, and other professionals involved in their care\
- Dealing with enquiries\
- Participating in the on-call rota (one weekend in 6/8)\
About You
\You may be from outside the care industry but with excellent transferrable skills, and we would like to hear from you. You must be passionate about delivering high-quality service to our clients and Care Professionals.
\What qualifications and experience do we need?
\- \
- Excellent 'people' skills\
- Strong communication skills, both verbally and in writing\
- Experience of using People Planner software is an advantage, but not essential\
- A strong problem-solving brain with organisational skills\
- Ability to work at a fast pace in a changing environment\
- Previous experience in the care sector or a related industry would be helpful\
The Salary
\The salary for this role is £24k to £26k depending on experience. This role is subject to an Access NI enhanced disclosure. Apply today to learn more.
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