Tesco Store Operations Manager

2 weeks ago


Kidderminster, Worcestershire, United Kingdom ENGINEERINGUK Full time

About Us

At Tesco, our vision is to become every customer's favourite way to shop. As a Shift Leader, you will play a crucial role in making this vision a reality.

We are looking for talented individuals who are passionate about delivering excellent customer service and leading a team to achieve outstanding results. As a Shift Leader, you will be responsible for coordinating the store team to deliver an easy, fuss-free shopping experience for customers.

The Role

  • Salary: £14 per hour, plus a night premium of £2.30 per hour worked between midnight and 6am
  • Job Responsibilities:
    • Coordinating the store team to deliver an easy, fuss-free shopping experience for customers
    • Supporting colleagues, ensuring they deliver daily priorities and take regular breaks
    • Opening and closing the store, and completing duty cover, ensuring all decisions made are right for everyone's safety
    • Being the go-to person for colleagues in the absence of a manager for day-to-day queries
    • Maintaining a great understanding of how your store is performing, and assisting managers in delivering any actions that help improve the running of the store
  • Requirements:
    • To be a great role model, by always giving thoughtful customer service that ensures every customer's needs are met
    • To build strong, long-lasting relationships with colleagues to create a positive and inclusive team atmosphere that encourages everyone to do their best work
    • To be a clear communicator, comfortable with using a variety of methods to keep your team well-informed and up-to-date
    • To be comfortable taking the lead, and overseeing the store in the absence of your Manager

Why Work at Tesco?

  • We take your development seriously, so this is a great place to get on in your career. You'll have ongoing learning opportunities, and access to award-winning training, so you can achieve the career you want
  • It's an inclusive place where everyone's welcome. We celebrate the individuality of our colleagues - because they're what makes Tesco, Tesco
  • Your voice matters, and we'll always welcome and listen to your ideas and opinions
  • We put your wellbeing first, and support is always available if you need it
  • Our colleagues are truly great people, so you can be confident that wherever you work in Tesco, you'll be in good company

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