Retail Sales Professional

2 days ago


London, Greater London, United Kingdom The SWATCH Group Full time
Job Overview

The SWATCH Group is seeking an experienced Retail Sales Professional to join our team as a Customer Service Retailer.

This role involves working in a fast-paced retail environment, providing exceptional customer service and ensuring that customers have a positive experience when interacting with our brand.

Key Responsibilities:
  • Sales: Meet or exceed sales targets by providing excellent customer service, maintaining a strong knowledge of our products, and effectively communicating the benefits of our watches and other Swatch products.
  • Customer Service: Greet and serve all customers in a friendly and professional manner, addressing their queries and resolving any issues promptly and efficiently.
  • Product Knowledge: Maintain a thorough understanding of our product range, including current and past collections, to provide customers with accurate information and advice.
  • Store Operations: Contribute to maintaining a clean and organized store environment, adhering to company standards and guidelines.
  • Reporting and Administration: Accurately complete administrative tasks, such as reporting sales figures and managing stock levels, to ensure seamless store operations.
Requirements:
  • Excellent Communication Skills: Ability to communicate effectively with customers, colleagues, and management teams.
  • Strong Product Knowledge: Thorough understanding of our product range, including features, benefits, and technical specifications.
  • Sales and Customer Service Experience: Proven track record of meeting or exceeding sales targets and providing exceptional customer service.
  • Team Player: Ability to work collaboratively with colleagues to achieve store goals and objectives.

The estimated salary for this position is $45,000 - $60,000 per annum, depending on experience and qualifications.



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