Head of Casework Operations

2 weeks ago


London Area, United Kingdom Advocate Full time

The Advocate seeks an experienced Head of Casework Operations to oversee the internal running of its casework service. Reporting to the Director of Casework and COO, this role involves delivering the casework process, leading the casework team, and ensuring the operation is effective and efficient.

This position requires strong leadership and motivational skills to guide a team of 13 staff members. The ideal candidate will have experience in managing a team, including recruitment, training, and performance management. They will also possess excellent organisational skills, with the ability to manage multiple priorities and meet deadlines.

Responsibilities include:

  • Delivering the casework process
  • Leading the casework team
  • Ensuring the operation of casework is effective and efficient

The estimated salary for this role is £42,000 per annum, commensurate with experience. The company offers a hybrid working policy with a minimum of two days per week from the London office.


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