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Retail Operations Manager

2 months ago

Deeside, Flintshire, United Kingdom Iceland Full time

About the Role

We are seeking a highly skilled and motivated Retail Operations Manager to join our team at Iceland. As a key member of our store management team, you will be responsible for delivering exceptional customer service and driving sales growth in our store.

Key Responsibilities

  • Manage store operations to ensure seamless customer experience and efficient store processes.
  • Lead and motivate a team of retail staff to achieve sales targets and provide excellent customer service.
  • Develop and implement strategies to drive sales growth and improve store performance.
  • Ensure compliance with company policies and procedures, and maintain a safe and secure store environment.
  • Collaborate with the store management team to achieve business objectives and improve store operations.

Requirements

  • Proven experience in retail operations management, with a strong track record of delivering results.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Commitment to delivering exceptional customer service and driving sales growth.

About Iceland

Iceland is a leading retailer with a strong commitment to customer service and community involvement. We offer a competitive salary and benefits package, as well as opportunities for career development and advancement.