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Front Desk Associate
2 months ago
About Our Team
We are a dynamic and collaborative team at Portman Dental Care, dedicated to delivering exceptional patient care and experiences. As a key member of our team, you will play a vital role in ensuring our patients receive the highest level of service and support.
Key Responsibilities
- Provide exceptional patient care and support, ensuring a warm and welcoming environment for all patients.
- Manage front desk operations, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
- Communicate effectively with patients, colleagues, and dentists to ensure seamless coordination of care.
- Contribute to a positive and inclusive team culture, promoting a collaborative and supportive work environment.
What We Offer
- A competitive salary and benefits package, including a bonus scheme based on practice performance.
- Additional special days off, including your birthday, and the opportunity to purchase up to 3 additional annual leave days.
- Enhanced maternity and paternity leave, life assurance, and a contributory pension scheme.
- An Employee Assistance Programme, providing 24/7 confidential helpline and counselling services, plus 24/7 GP access.
Requirements
- Previous front-of-house experience, ideally in a dental or healthcare setting.
- A positive attitude, empathetic, and well-organized, with excellent communication skills.
- The ability to work collaboratively as part of a team, with a passion for building great relationships with patients and colleagues.
