Luxury Retail Sales Associate
3 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Service Advisor to join our team at END. in Glasgow.
Key Responsibilities:
- Develop and maintain relationships with customers to achieve and exceed sales targets.
- Support the store team in maximizing sales and enhancing the company's profile.
- Provide exceptional customer service, demonstrating exemplary service techniques and driving excellence in every interaction.
- Assist in other store operations by having a good understanding of processes and procedures.
- Maintain awareness of product and merchandising standards, restocking stock and adhering to visual merchandising guidelines.
- Share in-depth knowledge of products and the industry with customers.
- Handle financial transactions professionally, ensuring accuracy and accountability.
Requirements:
- Experience in a customer-facing role, preferably in luxury fashion or a related industry.
- Ambition within the retail function, with a desire to develop within our business.
- Sociable and charismatic, with the ability to engage with and interact with all customer types.
- Excellent written and verbal communication skills.
About Us:
END. is a technology-led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. We pride ourselves on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers, we deliver to over 80 countries worldwide.
What We Offer:
As a Service Advisor at END., you will have the opportunity to work with a dynamic and forward-thinking team, develop your skills and knowledge, and contribute to our continued success.
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