Cluster Market Quality Manager

6 days ago

Sevenoaks, Kent, United Kingdom Bel Full time

About Bel

Bel is a leading international agri-food company with a strong portfolio of branded cheese and dairy products. With a presence in over 40 countries, Bel is committed to delivering high-quality products to consumers worldwide.

Job Summary

We are seeking a highly skilled Quality Assurance Manager to join our Northern Europe team. As a key member of our Trust & Ethics Department, you will be responsible for ensuring the end-to-end quality of Bel products in Northern Europe countries.

Main Responsibilities

  • Complement end-to-end quality coordination from plant to stores during products' transport, storage, and distribution.
  • Co-manufacturing (Subcontractors) Quality Management

Key Accountabilities

  • Lead at cluster level the market Quality & Food Safety roadmap realization with all stakeholders.
  • Improve quality and food safety during transport, storage, distribution, and in market.
  • Lead and support Quality complaints, incidents, and crisis investigation and ensure actions with plants, quality directors, and other stakeholders.
  • Build and enhance Quality & Food Safety capabilities through trainings, audits, risk assessment, best practices, and action plans implementation.
  • Be the voice of quality and work closely with sales, marketing, supply chain, and cluster management to support business plans, new projects to ensure best consumer experience.
  • Lead the regular KPI's quality reporting and review with cluster management.
  • Raise the quality, food safety, and risk culture awareness through defined action plans.
  • Co-manufacturing, co-branding, and other external quality management at different stages (audits, approval, product development, reporting, quality reviews, continuous improvement...).
  • Guaranty the implementation of quality systems across the downstream supply Chain and in markets (EQC / freshness monitoring, audits, traceability, complaint management, etc.).
  • Support tracking of NQC (non-quality cost) and propose action plan for reduction.

Requirements

  • With a degree in engineering, food science, or chemistry, you have at least 8 years' experience, ideally in FMCG within quality and/or relevant roles.
  • You have a good knowledge of food industry, quality management systems, and improvement tools.
  • You are recognized for your communication skills, leadership, and persuasiveness.
  • Strong stakeholders and transversal management skills
  • You can analyze risks and prioritize action plans.
  • Your English is fluent, and you speak a second language if possible (French notably).

Language

English (fluent), French (optional)

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