Senior Service Operations Director
2 days ago
Vertu Land Rover Taunton
A senior leadership position has become available at Vertu Land Rover Taunton, with a focus on driving customer satisfaction and business performance. As an experienced Service Manager, you will have the opportunity to make a significant impact in this role.
The estimated salary for this position is £45,000 basic, with an OTE of £65,000. This competitive compensation package reflects the company's commitment to attracting top talent.
About the RoleThis is a challenging and rewarding opportunity for a motivated individual to take charge of service operations and lead a team to deliver exceptional results. Key responsibilities include:
- Developing and implementing effective processes to drive customer satisfaction and loyalty.
- Monitoring and controlling costs while maintaining quality standards and customer service levels.
- Capturing and recording accurate customer data to inform business decisions.
- Maintaining compliance with manufacturer standards and regulations.
- Fostering a safe working environment through regular audits and training.
- Leading and developing a high-performing team to achieve business objectives.
The ideal candidate will possess a proven track record in service management, with experience in leading teams and driving business growth. Strong leadership, communication, and organisational skills are essential for success in this role.
About the CompanyVertu Land Rover Taunton is a reputable motor retailer committed to providing an exceptional customer experience. With a strong focus on colleague development and career progression, we offer a range of benefits, including:
- 25 days' holiday rising with length of service plus bank holidays.
- Access to our online rewards platform offering cashback and discounts.
- Preferential service rates.
- Colleague purchase scheme.
- Share incentive scheme.
- Pension.
- Enhanced maternity and paternity leave.
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