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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to our students and staff, ensuring a seamless and personalized experience.
Key Responsibilities- Serve customers with a smile, ensuring they receive a high-quality dining experience
- Be knowledgeable about our food service and provide recommendations to customers
- Represent Chartwells - Universities and maintain a positive brand image
- Handle cash and operate the cash register with accuracy and efficiency
- Comply with Food Handling and Hygiene standards, ensuring a safe and healthy environment for our customers
- Comply with Health and Safety regulations, reporting any incidents or concerns to management
As a Customer Service Assistant with Chartwells - Universities, you will have the opportunity to work in a fast-paced and dynamic environment, surrounded by a passionate and friendly team. We offer a comprehensive benefits package, including:
- Exclusive travel discounts with leading travel companies
- Discounts on food shopping with major retailers
- Access to a Digital GP and wider healthcare benefits
- Discounts on cinema tickets and other leisure activities
- Regular emails with exclusive discounts and savings
- Cash rewards for spending and using our rewards program
- Free wellness, mindfulness, and exercise classes
- Contributory pension scheme
- Opportunities for career growth and development through our Career Pathways and MyLearning programs
To be successful in this role, you will need to have:
- A passion for delivering outstanding customer service
- Excellent communication and teamwork skills
- The ability to work under pressure and make decisions that are right for our customers
- Exceptional timekeeping and reliability
- A safety-first mindset and commitment to maintaining a safe and healthy environment
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
