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Customer Service Director
2 months ago
Customer Service Manager (Renewable Energy)
£28,000 - £32,000, Burgess Hill, Monday to Friday 9am - 5pm, 23days + Bank Holidays, Pension
The Role
Our client, a leading business in the renewable energy sector, is seeking a Customer Service Manager to oversee the daily operations of the Customer Support teams. This role involves ensuring all employees are supported and able to perform their duties effectively and in accordance with company standards.
Key Responsibilities
- Addressing customer issues and ensuring that the service provided by staff meets company standards.
- Supporting the HR team with the onboarding and offboarding processes.
- Managing administrative functions.
- Coordinating and scheduling training and performance evaluations.
- Maintaining a safe and efficient work environment.
- Supporting both office and field teams.
Requirements
The successful Customer Service Manager will have previous customer service management or supervisory experience. It is preferred that the successful candidate comes from a background in renewable energy, so priority will be given to those with this experience.
Company Information
Our client is a rapidly expanding business in the renewable energy sector. They have grown significantly in the past 12 months and have no plans on slowing down in 2025. Due to the fabulous growth, they are experiencing, there is a real opportunity for an individual to develop their career through undertaking professional development and training courses.
Package
- £28,000 - £32,000 per annum depending on experience
- 9am - 5pm (with 1 hour paid lunch)
- Pension
- 23 days holiday and bank holiday
Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job, your application will be immediately received by Travail Employment Group. If your application is successful, a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days, you have unfortunately not been successful on this occasion.
