Service Advisor Expert
7 days ago
We are currently recruiting for a new Service Advisor to help us keep our Dundee Vauxhall/Fiat/Abarth branch running smoothly. We're looking for an articulate, warm communicator who can give our customers the star treatment.
Key Responsibilities:- Handling all customer requirements for service and vehicle repairs in an efficient and professional manner.
- Liaising with the workshop and bodyshop to progress work through the system.
- Controlling all computer-based jobs, purchasing and invoice processes, ensuring the financial interests of the customer and the company are protected.
- Letting customers know of any faults or repairs found on their vehicle and providing them with clear and accurate solutions.
- Treating any dissatisfied customers with empathy and understanding, reassuring them that we can solve any issues should they arise.
- Maintaining customer records such as vehicle details and service histories accurately and efficiently.
- Maintaining knowledge of aftersales products and services, upselling where appropriate.
- Making sure the customer database is updated and accurate at all times.
- A passion for great customer service and the confidence to resolve any issues that may arise efficiently and in a timely manner.
- Demonstrable computer literacy and knowledge of IT systems and applications.
- The ability to multi-task and be highly adaptable within a busy environment.
- Strong communication and influencing skills, with the ability and desire to explain complex information accurately and concisely to help our customers.
- Strong organisational skills to schedule work effectively, balancing the needs of the customer and the capacity of the workshop.
- Ability to prioritise your workload.
- Ability and willingness to work with defined processes and guidelines.
- Good core administration skills to accurately capture customer details to the required standards.
- A full UK driving licence.
We offer excellent working conditions, including extensive training and support, life assurance, sick pay cover, maternity & paternity packages, enhanced holiday package and private healthcare. The estimated salary for this position is £28,000-£32,000 per annum, depending on experience.
-
Optical Services Advisor
2 weeks ago
Dundee, Dundee City, United Kingdom Optical Express Group Full timeJob DescriptionWe are seeking an Optical Services Advisor to join our team at Optical Express Group. This is an exciting opportunity to work in a dynamic environment and deliver exceptional patient care.The successful candidate will have excellent communication skills, a driven approach, and the ability to work effectively in a fast-paced environment.Key...
-
Business Advisor
7 days ago
Dundee, Dundee City, United Kingdom iMultiply Resourcing Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Business Advisor to join our growing team at Ashton McGill, an innovative and modern Accountancy Practice based in Dundee. As a Business Advisor, you will be responsible for providing expert guidance and support to our clients, helping them achieve their financial goals.Ashton McGill is a unique...
-
Dundee Service Advisor Role
2 weeks ago
Dundee, Dundee City, United Kingdom Arnold Clark. Full time £35,000**Service Advisor Wanted:**We are currently looking for a skilled and friendly Service Advisor to join our team at our Dundee Vauxhall/Fiat/Abarth branch.The ideal candidate will have a passion for delivering exceptional customer experiences and a keen eye for detail.Key Responsibilities:Managing customer expectations and resolving issues...
-
Service Customer Advisor
1 week ago
Dundee, Dundee City, United Kingdom Arnold Clark. Full timeCustomer Focus RoleWe are seeking a skilled Service Customer Advisor to join our team in Dundee. As a key member of our Vauxhall/Fiat/Abarth branch, your main focus will be on delivering exceptional customer experiences through seamless service and repair activities.This is a full-time position, requiring you to work Monday - Friday 8am - 5:30pm and...
-
Infrastructure Environmental Advisor
2 weeks ago
Dundee, Dundee City, United Kingdom ATTB - The Big Jobsite Full timeSustainability Expert Wanted for Infrastructure ProjectsWe are seeking a highly skilled Environmental Advisor to join our team and contribute to the delivery of sustainable infrastructure projects. As an expert in environmental management systems (EMS), you will play a key role in ensuring compliance and providing technical environmental assurance and...
-
Vehicle Repair Advisor
2 weeks ago
Dundee, Dundee City, United Kingdom Arnold Clark. Full timeWe're seeking a highly skilled Vehicle Repair Advisor to support the efficient operation of our Dundee Vauxhall/Fiat/Abarth branch at Arnold Clark.About the Role:This is an exciting opportunity to join our team and contribute to delivering exceptional customer experiences throughout service and vehicle repair processes.The ideal candidate will possess strong...
-
Vauxhall Fiat Abarth Service Expert
2 weeks ago
Dundee, Dundee City, United Kingdom Arnold Clark. Full time £35,000**Service Advisor Opportunity:**We are seeking a highly motivated and organized individual to join our team as a Service Advisor at our Dundee Vauxhall/Fiat/Abarth branch.The successful candidate will play a key role in delivering an outstanding customer experience and ensuring the smooth operation of our service department.Key Responsibilities:Developing...
-
Customer Service Advisor
7 days ago
Dundee, Dundee City, United Kingdom Optical Express Full timeAbout Our TeamAt Optical Express, we pride ourselves on delivering exceptional patient care and outstanding clinical outcomes. Our team works together to strive for excellence, supporting each other and respecting individual contributions.Job RoleThis part-time role will involve working with patients to ensure they receive the best possible care and...
-
Telecommunications Advisor Position
2 weeks ago
Dundee, Dundee City, United Kingdom Virtual Hub Full timeJob SummaryWe are seeking an experienced Telecommunications Advisor to join our team at Virtual Hub.About the RoleAs a key member of our customer service team, you will provide expert support and guidance to our customers, addressing their queries and resolving technical issues in a prompt and courteous manner.Key Responsibilities- Respond to customer...
-
Service Desk Expert Role
2 weeks ago
Dundee, Dundee City, United Kingdom Virtual Hub Full timeService Desk Expert RoleVIRTUAL HUB has an exciting opportunity for a skilled Service Desk Expert to join our dynamic team.About the JobAs a Service Desk Expert, you will be responsible for delivering exceptional customer service and support, addressing a wide range of technical and non-technical issues.Responsibilities- Respond to customer inquiries and...
-
Paraplanner - Financial Planning Expert
3 weeks ago
Dundee, Dundee City, United Kingdom JohnstonGreer Ltd Full timeIFA Advisor Support and Paraplanning ProfessionalCompany Overview: JohnstonGreer Ltd is a leading provider of financial services, dedicated to delivering exceptional advice and support to our clients.Job Summary: We are seeking a highly skilled Paraplanner to join our team, providing expert support to our Financial Planners and developing high-quality...
-
Sales Advisor
3 weeks ago
Dundee, Dundee City, United Kingdom EE Full timeJob OverviewWe are seeking a skilled Sales Advisor to join our team in Dundee. As a Sales Advisor, you will play a crucial role in enhancing the digital lives of our customers by discussing the right products and services for their needs.The ideal candidate will have excellent communication skills, be confident in their ability to build relationships with...
-
Service Delivery Expert
2 weeks ago
Dundee, Dundee City, United Kingdom Atlas Workplace Services Careers Full timeWe are currently seeking a Service Delivery Expert to join our regional mobile team in Dundee and surrounding areas. As a key member of our team, you will play a vital role in delivering top-notch Planned Preventative Maintenance (PPM) and reactive maintenance services.We are committed to maintaining the highest standards and ensuring customer satisfaction...
-
Service Delivery Expert
2 months ago
Dundee, Dundee City, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Service Delivery Expert to provide exceptional service and resolve queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, providing accurate information, and resolving customer issues efficiently.Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate...
-
Vehicle Servicing and Repair Expert
4 weeks ago
Dundee, Dundee City, United Kingdom Arnold Clark Full timeAbout the Role: Vehicle Servicing and Repair ExpertWe are seeking a highly skilled Mechanic to join our team as a Vehicle Servicing and Repair Expert. As a key member of our team, you will be responsible for ensuring our customers' vehicles are safely prepared for the road ahead. The role involves carrying out servicing, repairs, and maintenance to high...
-
Sales and Support Advisor
4 weeks ago
Dundee, Dundee City, United Kingdom Sunbelt Rentals Careers Full timeJoin us at Sunbelt Rentals Careers as a Customer Service Advisor and take advantage of a fantastic career opportunity in a dynamic and fast-paced operational environment. As a Customer Service Advisor, you will be responsible for delivering exceptional customer service while utilizing your product knowledge and expertise to maximize upselling...
-
Commercial Fleet Advisor
1 month ago
Dundee, Dundee City, United Kingdom A M Phillip Trucktech Ltd. Full timeJob Description:This exciting Commercial Fleet Advisor opportunity has arisen at A M Phillip Trucktech Ltd. in Dundee. We are seeking a dedicated professional to manage customer relationships and deliver exceptional customer service and communication.Main Responsibilities:Build and maintain strong relationships with customers.Coordinate vehicle bookings and...
-
Become a Customer Service Expert
7 days ago
Dundee, Dundee City, United Kingdom Optical Express Full timeJob DescriptionAs a Patient Advisor, your primary responsibility will be to ensure that our patients feel comfortable and relaxed throughout their visit.This involves building strong relationships with patients, performing diagnostic eye scans, and confidently relaying patient information to optometrists for a smooth patient journey.You will also maintain...
-
Training Delivery Expert
7 days ago
Dundee, Dundee City, United Kingdom HR Careers & Nationwide Recruitment Service Ltd Full timeAre you a skilled Learning and Development professional looking for a new challenge? Do you have experience delivering training in care homes and healthcare environments?We are seeking a talented Training Delivery Expert to join our team at HR Careers & Nationwide Recruitment Service Ltd. As a Care Home Trainer, you will be responsible for delivering...
-
Child Welfare Advisor
2 weeks ago
Dundee, Dundee City, United Kingdom Dundee City Council Full timeJob Title: Child Welfare AdvisorAnnual Salary: £42,000 - £52,000We are seeking an experienced Child Welfare Advisor to join our team at Dundee City Council. As a key member of our social work department, you will be responsible for advising on matters related to child welfare and developing strategies to promote the well-being of UASC young people.About...