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Lodge Front Desk Associate

2 months ago

Canterbury, Kent, United Kingdom Canterbury Cathedral Full time

About Canterbury Cathedral

Canterbury Cathedral is a prominent Anglican institution and a revered World Heritage Site. As a symbol of the Church of England, it attracts visitors from around the globe.

Job Summary

We are seeking a highly skilled and courteous Receptionist to provide exceptional service to our guests. The ideal candidate will possess excellent communication skills, be proficient in IT systems, and demonstrate a warm and welcoming demeanor.

Key Responsibilities

  • Provide top-notch customer service to visitors and callers
  • Manage front desk operations, including handling inquiries and resolving issues
  • Utilize IT systems to maintain accurate records and perform administrative tasks
  • Work collaboratively with the team to ensure seamless service delivery

Requirements

  • Previous experience in a reception or customer service role
  • Excellent communication and interpersonal skills
  • Proficiency in IT systems and software
  • Ability to work flexibly, including evenings and weekends