IT Support Specialist
3 weeks ago
We are looking for an IT Support Specialist to join our Venn Group team in Exeter.
The estimated annual salary for this role is £15,050.
About the JobIn this role, you will provide IT support to clients, handling level 1-2 issues and contributing to a collaborative Service Desk Team.
Main Tasks:- Support Services: Deliver outstanding support to clients across various channels, adhering to agreed SLAs.
- System Maintenance: Ensure the security and integrity of the computer network by limiting access for clients.
- Issue Resolution: Accurately log and prioritise incidents, resolving them in a timely manner and escalating when necessary.
- Application Support: Offer assistance with centrally managed IT applications, following established guidelines.
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