Customer Service Representative
3 weeks ago
Job Title: Customer Service Representative
Location: Airport
Pay rate: £ per hour
Purpose:
To provide exceptional customer service to passengers requiring special assistance throughout their airport journey.
Key Responsibilities:
· Collect passengers from their arrival point at the airport to escort them through security, passport control and onwards to their boarding gate.
· Ensure wheelchairs are replenished and well distributed throughout the terminals and storage points.
· Collect arriving passengers from the aircraft, take them through immigration, passport control and onwards to the baggage hall to identify their baggage. Assist the passengers through HM customs into the arrivals hall and with any onwards travel needs.
· Greet passengers, always ask what assistance is required, explain the process to the passenger and prepare them for airport procedures.
· Assist passengers that are transferring flights
· Communicate to the control and supervisor team recording any additional passengers.
· During delays or disruption liaise with the control and supervisor team along with airline and handling agents to ensure that passengers are kept up to date.
· Use equipment safely and professionally.
· Provide manual lifting assistance as required.
· Record progress of the passenger using the Personal Digital Assistant issued.
· Be responsible for all Company equipment issued to you on a daily basis
· Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).
· Provide legendary service to all passengers
· Wear uniform correctly
· Follow correct sign in/out process
Carry out any reasonable task requested. This description is an outline of the role and it is expected that key task will vary with the demand of our client and operation base.
Required Experience
· Previous experience of primarily working within Customer Services ideally in a customer facing role
· The ideal candidate will have excellent communication skills
· Must have the right to work in the UK
· Must pass a DBS check
· Must be able to provide 5 years reference information
Desirable Skills:
· Excellent communication & interpersonal skills
· Flexibility
· Innovative
· Achievement orientated
· Energy/Drive
· Courteous
· Patient and understanding
· Security Aware
Benefits
Membership of "LifeWorks" a comprehensive online benefits scheme, offering a range of wellbeing and financial support services and discount savings at a wide choice of retailers & restaurantsABM Referral Scheme InitiativeDiscounts with the Cycle to Work SchemeIncentives to help your local community with ABMCares-
Customer Service Representative
3 weeks ago
Brampford Speke, Devon, United Kingdom ABM UK Full timeJob Title: Customer Care AgentLocation: Liverpool AirportPay rate: £12.02 per hourPurpose:To provide exceptional customer service to passengers requiring special assistance throughout their airport journey.Key Responsibilities:• Collect passengers from their arrival point at the airport to escort them through security, passport control, and onwards to...
-
Customer Service Representative
1 month ago
Brampford Speke, Devon, United Kingdom ABM UK Full timeJob Title: Customer Care AgentLocation: Liverpool AirportPay rate: £12.02 per hourPurpose:To provide exceptional customer service to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Collect passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their...
-
Customer Service Representative
1 month ago
Brampford Speke, Devon, United Kingdom ABM UK Full timeJob Title: Customer Care AgentLocation: Liverpool AirportPay rate: £12.02 per hourPurpose:To provide exceptional customer service to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Collect passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their...
-
Customer Service Representative
2 months ago
Brampford Speke, Devon, United Kingdom Abm Full timeJob Title: Customer Care AgentLocation: Liverpool AirportPay rate: £ per hourPurpose:To provide exceptional support to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Collect passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their boarding...
-
Customer Service Representative
2 months ago
Brampford Speke, Devon, United Kingdom Abm Full timeJob Title: Customer Care AgentLocation: Liverpool AirportPay rate: £ per hourPurpose:To provide exceptional support to passengers requiring special assistance throughout their airport journey.Key Responsibilities:Collect passengers from their arrival point at the airport to escort them through security, passport control, and onwards to their boarding...
-
Building Surveyor
3 weeks ago
Brampford Speke, Devon, United Kingdom South Liverpool Homes Full timeJob DescriptionAs a Contract Surveyor at South Liverpool Homes, you will play a crucial role in delivering a high-quality, customer-focused maintenance and refurbishment service. Your primary responsibility will be to assist in the delivery of a responsive maintenance and refurbishment service, ensuring that expenditure is kept within budgets.You will work...
-
Contract Surveyor
3 weeks ago
Brampford Speke, Devon, United Kingdom South Liverpool Homes Full timeJob Title: Contract SurveyorSouth Liverpool Homes is seeking a highly skilled Contract Surveyor to join our team. As a Contract Surveyor, you will play a crucial role in delivering a high-quality, customer-focused, responsive maintenance and refurbishment service while ensuring expenditure is kept within budgets.Key Responsibilities:Carry out surveys and...
-
Supply Chain Manager
4 weeks ago
Brampford Speke, Devon, United Kingdom Elanco Full timeJob Title: Supply ChainAt Elanco, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our...
-
Supply Chain Manager
4 weeks ago
Brampford Speke, Devon, United Kingdom Elanco Full timeJob Title: Supply ChainAt Elanco, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We're driven by our vision of 'Food and Companionship Enriching Life' and our approach to sustainability – the Elanco Healthy Purpose – to advance the health of animals, people, the planet and our...
-
Paid Media Specialist
4 weeks ago
Brampford Speke, Devon, United Kingdom eComplete Full timePaid Media ManagerWe're seeking a skilled Paid Media Manager to drive our online growth, customer insight, and customer retention through effective paid media campaigns.Key Responsibilities:Develop and execute paid search, display, and social media campaigns across Google Ads, Meta, and TikTok.Manage daily campaign performance with a global team, identifying...
-
Paid Media Specialist
4 weeks ago
Brampford Speke, Devon, United Kingdom eComplete Full timePaid Media ManagerWe're seeking a skilled Paid Media Manager to drive our online growth, customer insight, and customer retention through effective paid media campaigns.Key Responsibilities:Develop and execute paid search, display, and social media campaigns across Google Ads, Meta, and TikTok.Manage daily campaign performance with a global team, identifying...
-
Supply Chain Manager
3 weeks ago
Brampford Speke, Devon, United Kingdom Elanco Full timeUnlock the Power of Supply Chain Excellence at ElancoAbout Us:At Elanco, we're dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. Our vision is to 'Food and Companionship Enriching Life,' and we're committed to sustainability through our Elanco Healthy Purpose.Job Summary:We're seeking a highly...
-
Trading Lead
4 weeks ago
Brampford Speke, Devon, United Kingdom The Very Group Full timeAbout the RoleWe are seeking a highly skilled Trading Lead to join our dynamic team at The Very Group. As a key member of our Fashion, Sports & Home Trade Marketing team, you will be responsible for developing and delivering category trading plans to drive growth and engagement across our digital channels.As a Trading Lead, you will be the bridge between...
-
Trading Lead
4 weeks ago
Brampford Speke, Devon, United Kingdom The Very Group Full timeAbout the RoleWe are seeking a highly skilled Trading Lead to join our dynamic team at The Very Group. As a key member of our Fashion, Sports & Home Trade Marketing team, you will be responsible for developing and delivering category trading plans to drive growth and engagement across our digital channels.As a Trading Lead, you will be the bridge between...
-
Apprentice Building Surveyor
4 weeks ago
Brampford Speke, Devon, United Kingdom Build Maintain Recruit Limited Full timeWe are thrilled to announce an exciting opportunity for a Graduate Building Surveyor to join our dynamic team at Build Maintain Recruit Limited in Exeter. This role offers an excellent platform for a motivated individual to launch their career and contribute to a wide range of projects.About the CompanyOur company prides itself on delivering innovative...
-
Apprentice Building Surveyor
4 weeks ago
Brampford Speke, Devon, United Kingdom Build Maintain Recruit Limited Full timeWe are thrilled to announce an exciting opportunity for a Graduate Building Surveyor to join our dynamic team at Build Maintain Recruit Limited in Exeter. This role offers an excellent platform for a motivated individual to launch their career and contribute to a wide range of projects.About the CompanyOur company prides itself on delivering innovative...
-
Building Surveyor
1 month ago
Brampford Speke, Devon, United Kingdom Build Maintain Recruit Limited Full timeAbout the RoleWe are seeking a talented Graduate Building Surveyor to join our dynamic team based in Exeter. This exciting opportunity offers a chance to launch your career and contribute to a wide range of projects.As a Graduate Building Surveyor, you will work alongside experienced professionals, undertaking a varied workload that includes building...
-
Building Surveyor
1 month ago
Brampford Speke, Devon, United Kingdom Build Maintain Recruit Limited Full timeAbout the RoleWe are seeking a talented Graduate Building Surveyor to join our dynamic team based in Exeter. This exciting opportunity offers a chance to launch your career and contribute to a wide range of projects.As a Graduate Building Surveyor, you will work alongside experienced professionals, undertaking a varied workload that includes building...
-
Warehouse Operations Coordinator
2 months ago
Brampford Speke, Devon, United Kingdom JD Group Full time{"Job Title": "Warehouse Operations Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Warehouse Operations Coordinator to join our team at JD Group. As a key member of our store delivery team, you will be responsible for receiving, unpacking, processing, organizing, labeling, and storing merchandise. Your primary goal will...
-
Warehouse Operations Coordinator
2 months ago
Brampford Speke, Devon, United Kingdom JD Group Full time{"Job Title": "Warehouse Operations Coordinator", "Job Summary": "We are seeking a highly organized and detail-oriented Warehouse Operations Coordinator to join our team at JD Group. As a key member of our store delivery team, you will be responsible for receiving, unpacking, processing, organizing, labeling, and storing merchandise. Your primary goal will...