Digital Design Director

3 weeks ago


London, Greater London, United Kingdom NatWest Group Full time

Join NatWest Group as a Senior UX Lead in our banking-as-a-service platform. As a key member of our design team, you'll oversee and prioritise design projects across multiple product lines.

We're looking for an experienced leader who can facilitate design thinking workshops and brainstorming sessions. You'll be responsible for managing, coaching, and mentoring a team of designers and user researchers to build advocacy of good UX and design.

You'll ensure consistency and quality of design output across the team, identify opportunities to improve our existing digital experiences, and present design concepts and rationales to senior leadership, stakeholders, and clients.

The role requires:

  • Expert understanding of human-centred design methods, usability, user research, and accessibility
  • Strong experience leading design teams in fast-paced, technology-driven environments, preferably in fintech or banking sectors
  • A strong portfolio demonstrating expertise in user-centred design processes and ability to create intuitive, elegant solutions for complex financial products

Competitive Salary: £80,000 - £110,000 per annum



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