Part-Time Receptionist for Veterinary Practice
14 hours ago
We are seeking a skilled Client Care Assistant to join our team at Medivet Group Limited's Llandaff North practice.
This is an exciting opportunity for someone with exceptional customer care, communication, and organisational skills to welcome clients to the clinic, book appointments, handle telephone calls, take payments, and discuss our clinic services.
As a key member of our front-of-house team, you will be responsible for handling busy telephone lines, arranging appointments, taking payments, entering test results, and ensuring consult rooms are fully stocked.
About the RoleYou will work closely with a team of Veterinary Surgeons, Nurses, and Patient Care Assistants, providing support in various aspects of front-of-house operations.
A genuine love for animals and their welfare is essential.
Key Responsibilities:- Welcoming clients to the clinic, booking appointments, and handling telephone calls.
- Taking payments and discussing clinic services.
- Ensuring consult rooms are fully stocked and maintained.
- Maintaining the reception and waiting areas.
- Exceptional customer care and communication skills.
- Strong organisational skills.
- Flexible and willing to learn.
- Health cash plan from day one, covering dental, physio, and optical services, with 24/7 Private GP Service.
- Life Assurance 3 x salary.
- Access to 24-hour counselling by phone or in person.
- 31 days' annual leave, rising to 36 with length of service, plus an additional 'Day for You' paid leave.
- Interest-free Season Ticket Loan and Cycle to Work scheme.
- Discounts on Medivet products and services.
The estimated salary for this role is £25,000 - £30,000 per annum, dependent on experience.
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