Facilities Assistant

1 month ago


Newbridge, Caerphilly County Borough, United Kingdom iNua Partnership Full time
Job Description:

At iNua Partnership, we are seeking a highly skilled and diligent Facilities Assistant to join our team. The successful candidate will be responsible for ensuring the smooth and efficient cleaning and servicing of premises, presenting a clean and fresh environment to approved standard for guests.

Main duties include:

  • Reporting for duty on time and in correct uniform
  • Servicing rooms allocated to you each day to an appropriate standard
  • Carrying out extra duties as notified each day
  • Handing in lost property at end of day and notifying management of theft from rooms
  • Implementing Customer Relations policy
  • Communicating services and facilities to guests as required
  • Dealing with customer complaints in a professional manner and notifying management
  • Ensuring guest needs and requirements are met
  • Maintaining a high standard of personal hygiene and grooming
  • Ensuring all reasonable care is taken for health and safety of yourself, other employees, guests, and other persons on premises
  • Attending fire drills and observing all safety procedures and rules
  • Reporting and acting on incidents of accidents or damage
  • Attending all training courses notified by management
  • Carrying out other duties as requested by management


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