Software Development Training Specialist

1 week ago

London, Greater London, United Kingdom BlueOptima group Full time
About BlueOptima Group

We are a global organization with a mission to maximize the economic and social value that software engineering organizations are capable of delivering.

Our vision is to become the global reference for the optimization of software engineers' performance.

Our technology is used by some of the world's largest organizations, including nine of the top twelve Universal Banks.

Job Title: Software Development Training SpecialistLocation: LondonSalary Range: £60,000 - £80,000 per annum

This role will involve delivering impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate our tools into their day-to-day operations.

  • Responsibilities:
  • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and specific needs of software engineering teams.
  • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users.
  • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of our tools among their peers.
  • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education.
  • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required.
  • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends.
  • Monitor and assess the onboarding process's impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn.
  • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data.

Requirements:

  • A minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA.
  • Adaptability and cultural awareness, with high adaptability to varied training environments and user backgrounds, including non-English speakers.
  • A degree in STEM fields, with a solid understanding of the Software Development Life Cycle (SDLC).
  • Technical training expertise, with proficiency in training platforms and project management skills.

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