Store Leader

2 weeks ago


Kingston upon Thames, Greater London, United Kingdom TFG London Full time

About The Role

At TFG London, we are seeking a Store Manager to lead our team in our Kingston store. This is a fantastic opportunity for someone who can energize and influence the team to maximize their own potential and that of the store.

You will play a pivotal role in promoting a 5* customer experience. Collaborative and creative, you will drive commercial excellence to impact customer service KPIs and overall sales figures.

Key Accountabilities and KPIs:

  • Take direct ownership of your store's performance, identifying opportunities for further growth.
  • Maintain a commercial approach to your role and operations, to maximise store profitability.
  • Nurture, coach and develop strong, diverse teams, with a focus on delivering 5* customer service.
  • Proactively identify opportunities to ensure continued success in the store.
  • Recognise key areas of strength within the team and support opportunities for growth.

About You

We are looking for a customer-centric leader who thrives in a fast-paced environment. You will be capable in managing high performing teams in a store or concession setting. You will demonstrate your ability to influence and coach colleagues and sustain trusted relationships with colleagues at all levels.

What's in it for you?

We will give you the tools and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

  • Free clothing allowance
  • 70% off staff discount
  • Up to 34 days holiday entitlement
  • Financial and Wellbeing support
  • Enhanced Maternity package
  • Virtual GP service - 24/7

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