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Site Operations Manager

1 month ago


Farnborough, Hampshire, United Kingdom CBRE Full time

Company Overview

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CBRE is a leading global real estate services and investment company. We are committed to providing exceptional service to our clients, and we are seeking a highly skilled individual to join our team as a Facilities Manager.

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About the Role

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We are seeking a talented Facilities Manager to join our team in this exciting role. As a Facilities Manager, you will be responsible for managing the day-to-day operations of our site, including ensuring the smooth delivery of site services, maintaining accurate financial records, and managing relationships with third-party contractors.

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Key Responsibilities

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  • Site Operations: You will be responsible for managing the delivery of site services, including post/deliveries, cleaning, vending management, office services, waste, hard services, and other site-related activities.
  • Financial Management: You will be accountable for accurate forecasting and attending periodic client review meetings to ensure that financial budgets are managed effectively.
  • Contractor Management: You will be responsible for managing relationships with third-party contractors, including completing inductions, maintaining QHSE paperwork, and escorting them around the site.
  • Health and Safety: You will be responsible for ensuring full compliance with all QHSE requirements, including completion of required monthly Health & Safety documents within required timelines.
  • Performance Metrics: You will be responsible for daily monitoring of site work orders to ensure account KPIs are met, and managing and performing meeting room set-ups and bookings in line with client requirements.

Requirements

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  • Exceptional Customer Service Skills: You will be responsible for establishing and maintaining customer satisfaction by providing a 'quality' and proactive service.
  • Experience and Qualifications: You will have 5 years of experience in a similar position in an FM or related services environment, and possess good knowledge of SLAs/KPIs, contracts, and negotiations.
  • Skills and Competencies: You will be PC literate, with competence in oral and written skills, and able to work to pressured deadlines. Strong finance skills with budget management experience are essential.

Salary

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The estimated salary for this role is £45,000 - £60,000 per annum, depending on experience.

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Location

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This role is based in the UK.

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Benefits

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We offer a competitive benefits package, including a pension scheme, life insurance, and annual leave.

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Others

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This is an exciting opportunity to join a dynamic team and contribute to the success of CBRE. If you are a motivated and experienced Facilities Manager looking for a new challenge, please apply today