Customer Service Technician

15 hours ago


Livingston, West Lothian, United Kingdom Office Angels Full time

About the Role:

Our client is seeking a Customer Service Technician to join their team in Livingston. As a Customer Service Technician, you will be responsible for providing exceptional customer service to clients and supporting the wider team with administrative tasks.

Responsibilities:

  • Answer and resolve customer inquiries in a timely and efficient manner
  • Manage and maintain accurate records of client interactions
  • Collaborate with colleagues to achieve team goals and objectives
  • Develop and implement process improvements to enhance efficiency and productivity

Requirements:

To be successful in this role, you will need strong communication and problem-solving skills, as well as the ability to work effectively in a team environment. Previous experience in a help desk or customer service role is preferred.

Why Join Us:

Our client offers a competitive salary of £13 per hour, a flexible working schedule, and the opportunity to work with a reputable recruitment agency. If you are a motivated and organized individual looking to develop your skills and build your career, we encourage you to apply.

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