Senior Account Manager
4 weeks ago
We are seeking a highly motivated and experienced Senior Account Manager to join our team at All In. Leeds. as an Account Director - Client Services. This is an exciting opportunity for a passionate and driven individual to take on a crucial role within our growing digital agency.
Key Responsibilities:
- Develop relationships with key stakeholders across the client organisation
- Position yourself as an extension of the clients marketing team
- Facilitate introductions to new members of our team within each account
- Drive account performance and ensure that KPI's are met and exceeded
- Lead strategic campaign planning and deployment
- Take a long-term approach to performance and growth, identifying and facilitating cross / up-sells
- Attend and lead quarterly review meetings
- Management and mentoring of junior team members who are aligned to your client portfolio
Requirements:
- An experienced client services professional with current or legacy agency experience
- The skills to analyse and understand a clients' wider business objectives and steer multi-channel delivery to drive tangible and measurable growth
- Knowledge of digital marketing channels including SEO, PPC, Mobile, Social Media & Online – PR and Web Development would be advantageous, but a passion and an aptitude for digital is a must
- A confident, engaging and consultative communicator with strong presentation, sales and negotiation skills with the ability to upsell and cross-sell wider agency services
- The ability to see the 'bigger picture' and help shape complex marketing strategies, aligned to clients' ambitions
- Proven experience of managing multiple campaigns and projects, as well as stakeholders and other external suppliers aligned to your clients
- Proactivity and a willingness to maintain an up-to-date knowledge of latest digital marketing opportunities and technology advancements
- Proven mentoring and leadership skills and effective relationship building skills, at all levels
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