Retail Operations Manager

1 week ago


Kent, United Kingdom Halfords Full time

Role Overview

As a Retail Operations Manager at Halfords, you will play a pivotal role in the company's success by overseeing the daily operations of our retail stores. Your expertise will drive sales growth, improve customer satisfaction, and ensure seamless store management.

About Us

Halfords is the UK's leading retailer of motoring and cycling products and services, with a focus on providing excellent customer experiences. We are rapidly expanding our business to meet the growing demand for motoring services and electric mobility solutions.

Job Description

This exciting opportunity offers a challenging yet rewarding experience, where you will be responsible for:

  • Leading a team of retail staff to deliver exceptional customer service and achieve sales targets.
  • Managing day-to-day store operations, including stock control, visual merchandising, and cash handling.
  • Developing and implementing strategies to increase sales, reduce costs, and enhance customer engagement.
  • Collaborating with colleagues across different departments to achieve company objectives.

Requirements

To succeed in this role, you will need:

  • A minimum of 1 year's managerial experience in a retail environment, preferably with a focus on sales growth and customer satisfaction.
  • Proven leadership skills, with experience in managing teams and motivating staff to achieve excellence.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions and drive change.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.

Benefits

As a valued member of our team, you can expect a competitive salary of £35,000-£45,000 per annum, depending on experience, plus a range of benefits, including:

  • A quarterly performance bonus scheme.
  • A comprehensive pension scheme and life assurance.
  • A generous holiday allowance, with opportunities for flexible working.
  • Ongoing training and development opportunities to support your career progression.

What We Offer

At Halfords, we are committed to helping our employees grow and develop their careers. We offer a supportive and inclusive work environment, with opportunities for advancement and professional growth. If you are a motivated and experienced retail leader looking for a new challenge, we would love to hear from you


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