Residence Inn Team Member

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Residence Inn by Marriott Edinburgh Full time
Job Summary

We are seeking an experienced Night Auditor to join our team at Residence Inn by Marriott Edinburgh. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our hotel during overnight hours.

About the Role

You will be working closely with our guests and colleagues to resolve any issues that may arise, using your excellent communication and problem-solving skills to find solutions. Your attention to detail and ability to multitask will also be essential in this role.

Responsibilities
  • Handle guest check-ins, check-outs, and resolve any issues that may arise
  • Monitor and control hotel revenue, including room inventory and rates
  • Maintain accurate records and reports
Requirements

To succeed in this role, you will need:

  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Aptitude for multitasking and prioritizing tasks
What We Offer

We offer a competitive salary of £23,000 per annum, plus benefits including staff discounts, meal allowances, and opportunities for career growth and development.



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