Administrative Support Officer
2 months ago
About the Role
We are seeking an enthusiastic and team-oriented individual to join our Haematology Department as a Medical Secretary. This is a part-time position, working Monday to Friday, and requires a high level of commitment and a positive attitude to ensure the efficient management of the haematology office.
Main Responsibilities
- Provide comprehensive secretarial and administrative support to the consultants, Anticoagulant Specialists, and Haematology Nurse.
- Deal with telephone and personal enquiries from patients, GPs, other health professionals, etc, exercising independent judgment and initiative, giving information and non-clinical advice, and ensuring accurate messages are conveyed and appropriate action taken.
- Give out Pathology results from the ICE system to GPs, Consultants, and other medical Professionals.
- Manage Haematology Generic Emails, Electronic Referral System (eRS) waiting list functions, providing the consultants with appropriate information regarding referrals and appointments.
- Prioritise workload under the direction of the office manager and in the absence of other team members, to provide cover for essential tasks.
About Us
West Hertfordshire Teaching Hospitals NHS Trust is a leading healthcare provider in the region, committed to delivering excellent patient care and improving clinical outcomes. We are building on the success of our award-winning virtual hospital and re-imaging models of care, working ever more closely with partners and making the most of advances in digital healthcare.
What We Offer
- A supportive and collaborative team environment.
- Opportunities for professional development and growth.
- A comprehensive benefits package, including flexible working options.
Requirements
- AMSPAR or equivalent level of knowledge.
- RSA III or equivalent experience in same field.
- English language GCSE or equivalent.
- Knowledge of Microsoft Office (to include Word, Excel, PowerPoint and Outlook).
- Sound knowledge and understanding of medical terminology.
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