Customer Service and Office Manager
4 weeks ago
IC Resources is seeking a highly skilled Customer Service and Office Manager to join their team. As a key member of the team, you will be responsible for providing exceptional customer service, managing the day-to-day operations of the office, and ensuring the smooth running of the business.
Key Responsibilities:
- Provide timely and effective customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Manage the office administration, including maintaining accurate records, handling correspondence, and coordinating travel arrangements.
- Develop and implement processes to improve customer satisfaction and office efficiency.
- Collaborate with the CEO and other team members to achieve business objectives.
Requirements:
- Previous experience in a customer service or office management role, with a proven track record of delivering excellent customer service.
- Strong communication and interpersonal skills, with the ability to build relationships with customers and colleagues.
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work.
- Proficiency in Microsoft Office and other administrative software.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- A supportive and collaborative team environment.
If you are a motivated and organized individual with a passion for delivering exceptional customer service, we would love to hear from you.
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