IT Manager

1 day ago

London, Greater London, United Kingdom Burns Sheehan Full time £100,000
About the Role

Burns Sheehan is working with a dynamic, growth-focused company that's committed to creating an exceptional digital workplace experience.

We're looking for an innovative and people-centric Head of Colleague Technology Services to lead the charge in enhancing their internal IT services and creating a seamless tech experience for colleagues.

This role requires a strategic mindset with hands-on expertise, focusing on colleague technology, self-service options, and hybrid work support.

As Head of Colleague Technology Services, you'll be based in Manchester, working closely with the colleague technology team to implement and optimise solutions that empower employees, ensure efficient operations, and support a collaborative work environment.

Key responsibilities include:

  • Overseeing all workplace technology solutions (e.g., M365, Slack, Google Workspace), driving innovation and improving colleague interactions with tech.
  • Supporting and managing the helpdesk, including leading a team of 4, focusing on proactive support and evolving helpdesk operations to better serve in-office and remote employees.
  • Enhancing meeting rooms and remote work tools to ensure they are efficient and meet evolving workplace needs.
  • Optimising systems and services used across departments, particularly focusing on enhancing Slack for effective communication.

What we're looking for:

  • Tech proficiency: Strong expertise with M365, Slack, and Google Workspace, ideally with experience building extensions and applications tailored to user needs.
  • Strategic vision and leadership: Proven experience leading digital workplace initiatives, particularly in a hybrid work environment, with a focus on innovation and automation.
  • Collaborative mindset: Skilled at managing relationships with internal stakeholders and leading a team to provide exceptional service to colleagues.

What's on offer:

  • Competitive salary: Up to £100,000 plus bonus.
  • Dynamic environment: Opportunity to work in a rapidly evolving tech setting where your contributions will have a real impact on colleague experience and productivity.
  • 3 days per week / Manchester.

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