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Insurance Claims Specialist
2 months ago
**Job Summary**
MPJ Recruitment Ltd is seeking a highly motivated and enthusiastic Claims Intervention Handler to join our client's team. As a Claims Intervention Handler, you will play a crucial role in handling third-party claims and working with internal and external stakeholders to achieve commercial goals.
**Key Responsibilities:**
- Make outbound calls to successfully capture third parties and achieve commercial goals.
- Support the follow-up process in handling claims and mitigating claims spend.
- Ensure all claims are processed with an eye for potential fraud, exaggeration, and indemnity.
- Review claims processes and recommend changes.
- Support technical intervention claims matters in respect of questions/escalated customer scenarios and calls/liability referrals.
**Requirements:**
- You truly care about the third-party claims journey.
- You have a passion for customer service and are motivated to deliver exceptional results.
**About the Company:**
Our client is a fast-paced entrepreneurial business specializing in the motor insurance industry. With over 40 years of experience in the industry, they boast a strong reputation for delivering exceptional results. As a Claims Intervention Handler, you will be working in a modern office environment located on Birmingham Business Park.