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Insurance Claims Specialist

2 months ago


Birmingham, Birmingham, United Kingdom MPJ Recruitment Ltd Full time £24,000 - £27,000

**Job Summary**

MPJ Recruitment Ltd is seeking a highly motivated and enthusiastic Claims Intervention Handler to join our client's team. As a Claims Intervention Handler, you will play a crucial role in handling third-party claims and working with internal and external stakeholders to achieve commercial goals.

**Key Responsibilities:**

  • Make outbound calls to successfully capture third parties and achieve commercial goals.
  • Support the follow-up process in handling claims and mitigating claims spend.
  • Ensure all claims are processed with an eye for potential fraud, exaggeration, and indemnity.
  • Review claims processes and recommend changes.
  • Support technical intervention claims matters in respect of questions/escalated customer scenarios and calls/liability referrals.

**Requirements:**

  • You truly care about the third-party claims journey.
  • You have a passion for customer service and are motivated to deliver exceptional results.

**About the Company:**

Our client is a fast-paced entrepreneurial business specializing in the motor insurance industry. With over 40 years of experience in the industry, they boast a strong reputation for delivering exceptional results. As a Claims Intervention Handler, you will be working in a modern office environment located on Birmingham Business Park.