Equipment Maintenance Technician

2 days ago


Lewes, East Sussex, United Kingdom Terry Parris Associates Full time

We are looking for an Equipment Maintenance Technician to join our team at Terry Parris Associates. As an Equipment Maintenance Technician, you will be responsible for maintaining and repairing our Cryo Transfer systems and other related products.

The ideal candidate will have a strong background in mechanical or electrical engineering, with significant experience in a relevant occupation or a HNC/HND in a related subject. A full UK driving licence and good colour perception are also essential.

This is a permanent position based near Lewes, East Sussex, working 37 hours per week with 50% travel. The salary for this role is estimated to be around £42,000 - £62,000 per annum, depending on experience.

Your key responsibilities will include:

  • Maintaining databases on customer service to produce reports on KPIs such as Mean-Time-To-Failure and Customer Satisfaction
  • Escalating cases when necessary and providing timely solutions to customer problems
  • Traveling within the UK and internationally as required
  • Promoting sales of contracts and service parts

You will be expected to work independently and as part of a small team, with minimal direction. Strong communication and interpersonal skills are essential for success in this role.



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