Enterprise Deployment Expert

2 days ago


Birmingham, Birmingham, United Kingdom Randstad Enterprise Full time
Job Title: Enterprise Deployment Expert

We are seeking an experienced Enterprise Deployment Expert to join our team at Randstad Enterprise. The successful candidate will work as part of the regional engineering team to deliver support services to Business users during the rollout project.

The ideal candidate will have a proven track record in deployment projects, specifically within a large organisation. They must have Office 365 and Windows 11 experience and be familiar with Azure AD and Intune.

This role requires strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. Excellent communication and interpersonal skills are essential for this position, as the successful candidate will work closely with technical teams and end-users.

Key Responsibilities:

  • Provide 2nd Line support via onsite or remote support with relevant technical tools on O365 upgrades and Email migration to investigate and resolve migration issues.
  • Provide fixes and troubleshooting where possible, ensuring users are kept aware of progress in resolving their issues.
  • Liaise with technical teams – Project & Group, identifying trends and recurring issues to Team Lead.
  • Take part in onsite or via Teams user drop-in clinics to answer any queries users may have before their migration.
  • Assist users with the migration of Laptop / Mobile devices (re-registering devices onto Intune).

Requirements:

  • Proven track record in deployment projects, specifically within a large organisation.
  • Must have Office 365 and Windows 11 experience.
  • Familiar with Azure AD and Intune.
  • Knowledge of Zscaler Private Access and Multi Factor Authentication (MFA) tools.

Estimated Salary: £48,000 - £65,000 per annum



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