Software Deployment Specialist
1 day ago
Company Overview:
Randstad Enterprise is a well-established recruitment agency providing top talent to various industries.
We are currently seeking a skilled Software Deployment Specialist to join our team on a 3-month contract with the possibility of extension.
Estimated Salary: £44,000 - £55,000 per annum (equivalent to £189 per day)
Job Description:
The successful candidate will work as part of a regional engineering team to deliver support services to business users during a rollout project.
Key Responsibilities:
- Providing 2nd-line support via on-site or remote assistance with relevant technical tools for O365 upgrades and email migrations.
- Offering fixes and troubleshooting where possible, ensuring users are informed of progress in resolving their issues.
- Liaising with technical teams to identify trends and recurring issues for the Team Lead.
- Participating in on-site or virtual user drop-in clinics to answer any queries users may have before their migration.
- Assisting users with the migration of laptop/mobile devices (re-registering devices onto Intune).
Required Skills and Qualifications:
- A proven track record in deployment projects, specifically within a large organization.
- Must have Office 365 and Windows 11 experience.
- Likely to be an IT professional with extensive experience across a range of IT disciplines.
- Some experience of operational service delivery in an IT service management environment/ITIL framework.
- Familiarity with Azure AD and Intune.
- Familiarity with Team Viewer or similar.
- Familiarity with mobile devices, Intune, and associated apps.
- Knowledge of Zscaler Private Access.
- Knowledge of Multi-Factor Authentication (MFA) tools.
Location: Midlands, covering Birmingham, Leicester, Derby, and Manchester (travel to sites required)
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