Store Operations Manager

3 days ago


Poole, Poole, United Kingdom Mamas & Papas Full time

Job Description:

We are seeking a highly skilled Deputy Store Manager to join our team in Poole. As a key member of our concession store management, you will work closely with the Concession Manager to drive sales growth and deliver exceptional customer experiences.

The ideal candidate will have experience in a retail environment, preferably in a supervisory or management role. You will be responsible for leading a team of Sales Assistants and Supervisors, ensuring they have the necessary skills and knowledge to provide outstanding service to customers.

About Us:

Mamas & Papas is a leading UK retailer specializing in baby and nursery products. We are committed to providing excellent customer service and delivering high-quality products. Our stores offer an engaging shopping experience, making us a popular destination for families.

Key Responsibilities:

  • Lead a team of Sales Assistants and Supervisors to achieve sales targets and deliver exceptional customer experiences.
  • Work closely with the Concession Manager to develop and implement sales strategies.
  • Maintain a clean and organized store environment, adhering to company standards.
  • Monitor stock levels and manage inventory effectively.
  • Provide coaching and training to team members to improve their performance.

Benefits:

We offer a competitive salary of £35,000 per annum, plus benefits including 33 days holiday, buy and sell holiday schemes, company bonus schemes, and employer pension contributions. You will also receive significant staff discounts on our products and services.

Requirements:

To succeed in this role, you will need:

  • Experience in a retail environment, preferably in a supervisory or management role.
  • Excellent communication and leadership skills.
  • A strong focus on customer service and sales growth.
  • Ability to work independently and as part of a team.
  • Basic IT skills and familiarity with point-of-sale systems.

Estimated Salary: £35,000 per annum



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