Senior Leadership and Operations Manager

3 weeks ago


NorfolkSuffolk, United Kingdom Marks & Spencer Full time
Transformative Leadership Opportunity

We are seeking a highly motivated and experienced Senior Leadership and Operations Manager to lead our Clothing and Home department in Suffolk Area - Norwich, Norfolk.

About Us:

  • We are Marks & Spencer, a leading British retailer with a rich history of delivering high-quality products and exceptional customer service.

Your Role:

  • You will be responsible for driving sales growth and profitability within your area of accountability.
  • Implementing effective strategies to increase customer satisfaction and loyalty.
  • Fostering a culture of excellence through continuous improvement and innovation.
  • Leading and developing a high-performing team to achieve business objectives.

Your Skills and Qualifications:

  • A proven track record of leadership and operational experience in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Strong problem-solving and conflict resolution skills.
  • Certification in Retail Management or related field is an asset.

Benefits:

  • An estimated salary of £45,000 per annum, based on industry standards and location.
  • Ongoing training and development opportunities.
  • A comprehensive benefits package, including health insurance and retirement plan.
  • The opportunity to work with a dynamic and innovative company.

About the Location:

Norwich, Norfolk, UK. An attractive city with a rich history and culture, offering a great quality of life.


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