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Senior Operations Manager

2 months ago

Leeds, Leeds, United Kingdom Amazon Full time

This role offers an exciting opportunity to join Amazon's fast-paced Operations network and contribute to the company's commitment to quality and customer satisfaction. Working in a Fulfilment Centre, you'll be part of a dynamic team that manages inventory and facilitates speedy deliveries round the clock.

Key Responsibilities
  1. Drive a culture of safety and wellbeing within your area of responsibility, ensuring a consistently high level of quality and productivity.
  2. Oversee projects to streamline processes and improve productivity, working collaboratively with management-level colleagues to standardise shift practices.
  3. Analyse shift performance against relevant business objectives, identifying areas for improvement and implementing actions to enhance operational excellence.
  4. Participate in the development and implementation of process improvements, leveraging data and anecdotal evidence to inform business decisions.

A typical day will involve working on a shift pattern, focusing on owning and driving a culture of safety, and overseeing process improvements within your area. The team is responsible for managing dynamic inventory and facilitating speedy deliveries, making it an integral part of Amazon's operations.

As a key member of the team, you'll have the opportunity to contribute to the company's growth and development, working with a wide range of stakeholders, including peers and leadership. Relevant experience in people management, communication, and data analysis are essential for this role.

Amazon is an equal opportunities employer, committed to protecting your privacy and the security of your data. For more information, please visit our privacy page.

Requirements
  • A degree and relevant experience in people management and communication.
  • Relevant experience in using data or anecdotal evidence to influence business decisions.
  • Excellent written and spoken English language skills.

Preferred qualifications include experience working with Lean, Six Sigma, and Kaizen techniques, as well as proficiency in MS Office suite (Word, Excel, Outlook). AR experience is also recommended.