Head of Communications and Public Relations

5 days ago

Liverpool, Liverpool, United Kingdom Right at Home UK Full time

Job Title: Head of Communications and Public Relations

Job Summary:

We are seeking a highly skilled and experienced Communications and PR Manager to join our team at Right at Home UK. As a key member of our senior leadership team, you will be responsible for developing and implementing a comprehensive communications and PR strategy that aligns with our company's vision and values.

Key Responsibilities:

  • Develop and implement a communications and PR strategy that aligns with the company's vision and values
  • Create and manage a variety of content, including press releases, newsletters, blogs, and thought leadership articles
  • Build and maintain strong relationships with key media outlets, franchise owners, partners, and stakeholders
  • Develop and manage all key messages and briefing documents for internal projects and media interviews
  • Respond to and manage all reviews across multiple platforms
  • Ensure all materials present a clear, consistent, and positive image for the brand
  • Keep up to date with relevant, timely, and topical sector news and government reforms and advise the senior team accordingly
  • Write compelling award entries
  • Prepare social media content for CEO and Directors
  • Work in partnership with external agencies, designers, and other third parties depending on projects
  • Manage all media enquiries, schedule interviews, and offer interview coaching to members of the network where required
  • Structure, manage, and issue crisis communication when required
  • Monitor and evaluate the effectiveness of the communications and PR activities and report on the results and outcomes
  • Design and deliver a range of training sessions specifically around communication and PR topics to members of our franchise network
  • Proof and final sign off of a wide range of internal and external communication, content, and materials
  • Provide internal communications and culture support for a wide range of initiatives, events, and time-sensitive change management pieces
  • Manage the communications and PR budget and resources
  • Responsible for managing our growing offline marketing team
  • Occasional travel will be required across our UK franchise network to provide in-person support via coaching and/or workshops

Requirements:

  • A qualification in communications, journalism, marketing, or a related field
  • At least 5 years of proven experience in communications and PR
  • Proven ability to propel a company's image through targeted messaging and a multi-layered strategy, with current, strong media contacts
  • World-class written and verbal communication skills
  • A creative and innovative mindset, with the ability to produce high-quality content that engages and inspires the target audience
  • A strong knowledge of the latest trends and best practices in communications and PR, including digital and social media platforms
  • A strategic and analytical thinker, with the ability to plan, execute, and evaluate communications and PR campaigns
  • A collaborative and team-oriented attitude, with the ability to work effectively with internal and external stakeholders
  • A proactive and self-motivated approach, with the ability to work independently and under pressure

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