Technology Support Professional

1 month ago


Pershore, Worcestershire, United Kingdom Malvern Optical Limited Full time
Job Description: Technical Support and Systems Administration

About the Job:
Malvern Optical Limited is seeking an experienced Technical Support and Systems Administration professional to join our team. As an IT Support specialist, you will be responsible for providing technical assistance to end-users, resolving hardware and software issues promptly and efficiently. You will also be required to manage user accounts, permissions, and security settings, as well as maintain and update system documentation.

Key Responsibilities:
* Provide technical support and troubleshooting assistance to end-users
* Manage user accounts, permissions, and security settings
* Maintain and update system documentation
* Monitor and optimize system performance

Requirements:
* Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
* Proven experience in IT support, system administration, or a similar role
* Strong knowledge of networking principles, server administration, and operating systems (Windows, Linux)
* Familiarity with virtualization technologies (VMware, Hyper-V) and cloud platforms (AWS, Azure)
* Excellent communication and interpersonal skills, with the ability to provide exceptional customer service

Salary: £35,000 - £55,000 per year

Benefits:
Malvern Optical Limited offers a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.

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