Digital Collections Strategist

4 weeks ago


London, Greater London, United Kingdom Automat-it Full time

Automat-it is an AWS Premier partner empowering startups with DevOps and FinOps expertise.

We operate in multiple countries across EMEA, providing a dynamic environment to expand professional expertise and make a significant impact.

The role of Digital Collections Strategist involves managing the collection process for global customers and providing excellent customer service.

Work location: London or Tel Aviv.

Responsibilities:

  • Enhance collections and accounts receivable aging processes to minimize delinquencies and establish scalable operational practices.
  • Review, investigate, and address customer account discrepancies, including credits, discounts, and invoice adjustments.
  • Collaborate with the sales team to review overdue accounts and create strategies for collecting outstanding amounts.
  • Analyze customer payment plans, histories, and credit limits to resolve collection issues.
  • Provide insights and metrics on accounts receivable, including regular management reports on cash flow and accounts receivable status.
  • Lead initiatives for accounts receivable process improvement and automation projects, ensuring proper documentation.
  • Partner with the accounting team to maintain an accurate and reconciled A/R subledger, addressing provisions for bad debts as necessary.
  • Conduct credit risk analysis for new and existing customers.

Requirements :

  • At least 3 years of experience in Accounts Receivable collection process and operations from a large organization with multiple currencies, preferably in the tech industry.
  • Advanced Microsoft Excel/Google Sheets skills and experience with ERP systems (preferably Priority system).
  • Excellent customer-facing skills.
  • Bachelor's Degree in a relevant field such as Accounting, Finance, Mathematics, or Statistics.
  • Fluent written and verbal communication skills in English.
  • Outstanding attention to detail and excellent time management skills.
  • Solid service orientation combined with assertiveness and the ability to influence actions to achieve desired outcomes effectively.

We are committed to fostering a workplace that promotes equal opportunities for all. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.

#LI-Hybrid #LIAIT

Remote Work :

Yes

Employment Type : Full-time



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