Digital Collections Strategist
4 weeks ago
Automat-it is an AWS Premier partner empowering startups with DevOps and FinOps expertise.
We operate in multiple countries across EMEA, providing a dynamic environment to expand professional expertise and make a significant impact.
The role of Digital Collections Strategist involves managing the collection process for global customers and providing excellent customer service.
Work location: London or Tel Aviv.
Responsibilities:
- Enhance collections and accounts receivable aging processes to minimize delinquencies and establish scalable operational practices.
- Review, investigate, and address customer account discrepancies, including credits, discounts, and invoice adjustments.
- Collaborate with the sales team to review overdue accounts and create strategies for collecting outstanding amounts.
- Analyze customer payment plans, histories, and credit limits to resolve collection issues.
- Provide insights and metrics on accounts receivable, including regular management reports on cash flow and accounts receivable status.
- Lead initiatives for accounts receivable process improvement and automation projects, ensuring proper documentation.
- Partner with the accounting team to maintain an accurate and reconciled A/R subledger, addressing provisions for bad debts as necessary.
- Conduct credit risk analysis for new and existing customers.
Requirements :
- At least 3 years of experience in Accounts Receivable collection process and operations from a large organization with multiple currencies, preferably in the tech industry.
- Advanced Microsoft Excel/Google Sheets skills and experience with ERP systems (preferably Priority system).
- Excellent customer-facing skills.
- Bachelor's Degree in a relevant field such as Accounting, Finance, Mathematics, or Statistics.
- Fluent written and verbal communication skills in English.
- Outstanding attention to detail and excellent time management skills.
- Solid service orientation combined with assertiveness and the ability to influence actions to achieve desired outcomes effectively.
We are committed to fostering a workplace that promotes equal opportunities for all. Our recruitment decisions are grounded in your experience and skills, recognizing the value you bring to our team.
#LI-Hybrid #LIAIT
Remote Work :
Yes
Employment Type : Full-time
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