Business Operations Manager
14 hours ago
We are seeking an experienced Business Operations Manager to join our team at Canada Life Group (UK) Ltd. In this role, you will be responsible for project managing our existing portfolio and onboarding new bulk annuity business through the end-to-end process.
Key Responsibilities- Project Management: Manage all assigned transitions from exclusive appointment, ensuring timely completion of all tasks.
- Asset Transfer: Oversee the transfer of assets for new clients, including end-to-end planning of asset transition and data migration.
- Delivery Assurance: Ensure delivery promises and performance standards are achieved.
- Client Communication: Communicate operational tasks with clients and agree non-standard processes.
- Query Management: Manage queries between Canada Life and the client until finalised data schedule is agreed.
- Customer Service: Provide an efficient service to meet client/members' needs.
- Risk Management: Ensure we maintain within Risk appetite and provide appropriate reporting.
- Regulatory Compliance: Complete regulatory checks and reviews associated with new transactions.
- Data Cleansing: Act as lead on data cleanse process for assigned projects.
- Tech Support: Provision of technical information both verbally and in writing.
Canada Life Group (UK) Ltd is a leading provider of life insurance and pensions products. We offer a competitive salary and benefits package, generous pension, and bonus scheme, along with income protection, private medical insurance, and life assurance.
We are committed to providing our employees with opportunities to grow and develop. Our flexible working arrangements include part-time options, making us an attractive employer for those seeking a better work-life balance.
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