Customer Service Representative

7 days ago


Cambridge, Cambridgeshire, United Kingdom Association of Dogs & Cats Home Full time
Job Summary

We are seeking an experienced Receptionist to provide exceptional customer service and support our team at the Association of Dogs & Cats Home.

About the Role
  • Key Responsibilities:

Main Objectives:

  • Provide outstanding customer service via telephone, face-to-face, email, and other communication channels.
  • Support the team in building positive relationships within the local community.

Requirements:

  • A minimum of £25,000 per annum salary (pro rata for part-time), with opportunities for career progression.
  • Prior administration or customer service experience is essential.
  • An ability to work effectively as part of a strong, flexible team with excellent communication skills.
  • Familiarity with Microsoft Office applications, including Outlook, Word, and Excel.
  • Contract Type: Permanent - 35 hours per week, every other weekend initially moving to one weekend in three.
What We Offer

In addition to a competitive salary, we offer a range of benefits, including:

  • Annual Leave: 25 days' annual leave plus bank holidays, increasing with length of service.
  • Financial Wellbeing: Access to Salary Finance for financial wellbeing.

Closing Date: Please note that this job advert is open until filled. The ideal candidate will be able to demonstrate their passion for delivering exceptional customer service and their ability to thrive in a fast-paced environment.



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