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Policy Support Specialist

2 months ago

London, Greater London, United Kingdom Impellam Group Full time £45,000

Job Title: Policy Support Specialist

Job Type: Full-time

Location: London

Job Description:

We are seeking a highly skilled Policy Support Specialist to join our team at Impellam Group. As a Policy Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their Microsoft technology stack is running smoothly and efficiently.

Key Responsibilities:

  • Provide technical support to clients on Microsoft operating systems and applications, including Office 365, EMS, SharePoint, Active Directory, and Windows Server and Desktop operating systems.
  • Work closely with clients to understand their technical requirements and provide solutions to meet their needs.
  • Collaborate with internal teams to ensure that technical support is delivered in a timely and efficient manner.
  • Develop and maintain technical documentation to support clients and internal teams.
  • Stay up-to-date with the latest Microsoft technologies and best practices to ensure that technical support is delivered at the highest level.

Requirements:

  • Extensive experience supporting Microsoft operating systems and applications.
  • Strong technical background with the Microsoft technology stack, including Office 365, EMS, SharePoint, Active Directory, and Windows Server and Desktop operating systems.
  • Experience working with clients to understand their technical requirements and provide solutions to meet their needs.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
  • Ability to work in a fast-paced environment and prioritize multiple projects and tasks.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work with a leading provider of technical support services.
  • A dynamic and supportive work environment.
  • The chance to develop your skills and expertise in Microsoft technologies.