Experienced Dealer

4 weeks ago

Glasgow, Glasgow City, United Kingdom Grosvenor Casinos Full time
Job Summary

We are seeking an experienced dealer to join our team at Grosvenor Casinos. As a key member of our gaming floor, you will be responsible for delivering exceptional customer service and ensuring a safe and enjoyable experience for all players.

As an experienced dealer, you will have a strong understanding of our games, payouts, and high-value members. You will be able to connect with first-time customers, explain how our games are run, and follow guidance from our CADS and gaming supervisor to meet table demand and deliver fantastic service.

We offer a competitive salary, a range of benefits, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.

Key Responsibilities

  • Acknowledge, welcome, and assist customers in gaming
  • Understand the games, payouts, and high-value members
  • Connect with first-time customers, explaining how our games are run
  • Follow guidance from the CADS, gaming supervisor to meet table demand and deliver fantastic service
  • Be aware and hold as a high priority; safer gambling - looking out for signs of customers that display problem gambling & inform a manager

What We Offer

  • Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
  • Fantastic Rewards Package: Beyond a competitive salary, our rewards package includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
  • Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
  • Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team's success.
  • Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
  • People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
  • High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
  • Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

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