Branch Manager
2 weeks ago
Vacancy Title: Branch Manager- Building Products Distributor- Exeter
Vacancy Description: We are seeking a Branch Manager to join our successful team in Exeter to manage the branch and promote our high quality products to Major Contractors, Groundworkers, and Civil Engineers.
The RoleAs the leader of a small team and member of the dedicated salesforce, your role will involve overseeing the smooth running of the branch as a first point of contact for customers.
The duties and responsibilities of the role include:
- LEADING SAFETY & WELLBEING: Monitors and improves safety culture in the branch, creating and enabling continuous improvement plans. Rigorously drives best practice.
- LEADING HIGH PERFORMANCE: Sets stretching ambitions and inspires high performance, tracks and recognizes performance. Builds capable, skilled, knowledgeable teams. Adapts flexibility through multi-skilling colleagues and aligning working patterns to demand. Coaches and communicates well to continually develop themselves and others.
- CUSTOMER, SERVICE & SALES: Provides great service, builds fantastic relationships with all customers, working closely with your top 10. Understands local and regional market opportunities and links in with national strategy. Has the ability to rapidly resolve complaints. Sets targets and plans to deliver profitable growth and drive margin improvement.
- MANAGES COMMERCIAL GROWTH: Builds great supplier relationships, recognizing and capitalizing on commercial opportunities, working closely with the Commercial team.
- OPERATIONS & TRANSPORT OPERATIONAL EXCELLENCE: Sets high standards and high levels of branch compliance - ISO accreditations, KCR, fleet transport. Leads the team to optimize layout for efficiency, effectiveness, and the safety and wellbeing of our customers and colleagues. Effectively manages cost and ensures adequate levels of resource.
- BEING A GREAT LEADER: Sets tangible goals to inspire and empower and always acts with integrity. Gets the best out of people by building trusted relationships and having development plans in place to recruit and develop future leaders.
- DRIVEN BY SUCCESS AND OWNING YOUR BUSINESS: Calculates risk, has positive intent.
- FANTASTIC AT BUILDING STRONG RELATIONSHIPS: Knows your local market to relentlessly build and use commercial networks.
To be successful in this Branch Manager's role, you will need to thrive in a fast-paced sales environment where professionalism and high levels of customer service are key to success. Experience in managing and motivating a team (prior experience in management would be an advantage) is essential. Experience in the construction industry is desired along with the ability to work using your own initiative as well as part of a team.
Other skills required include:
- An outgoing personality
- Excellent communication and organizational skills
- Enthusiastic and professional telephone manner
- Attention to detail
- Good knowledge of computer programs
- Minimum 3 years in Merchanting or multi-site Customer or trade distribution.
This role offers the successful candidate excellent career progression and a competitive (negotiable) salary package.
Location/Area: Exeter
Salary: Negotiable dependent on experience + attractive (monthly) incentive scheme
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